Technical Product Support Analyst

Pyramid, Inc

Philadelphia, PA

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JOB DETAILS

JOB TYPE

Full-time

SKILLS

Analysis Skills, Business Analysis, Computer Science, Computer Systems, Customer Relations, Customer/Client Research, High Tech Industry, Information Technology & Information Systems, Product Engineering, Product Support, Request for Proposals (RFP), Requirements Management, Sales, Technical Consulting, Technical Support, Telecommunications Industry

LOCATION

Philadelphia, PA

POSTED

2 days ago

Immediate need for a talented Technical Product Support Analyst with experience in the Telecom Industry. This is a 8+ Months contract opportunity with long-term potential and is located in Philadelphia, PA. Please review the job description below. Job ID: 18-14097 Key Responsibilities: This includes, but is not limited to, analyzing customers’ business needs and developing technical requirements, preparing technical responses to Requests for Quotes (RFQs), configuring integrated solutions to meet customer needs and implementing client solutions. May act as a primary point of contact between customer’s technical staff and the enterprise’s development/engineering organization. Serves as technical consultant to the sales team and must have a broad knowledge of multiple computer environments, platforms and technologies and in-depth knowledge of the enterprise’s products. Bachelor's Degree in Computer Science, Information Systems, or other related field. Typically has 3-6 years of high-tech industry and/or IT work experience in product engineering, development and/or support functions. Our client is a leading Telecom Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.

About the Company

Pyramid, Inc

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