Technical Program Manager - Cross-Workstream Program Coordination

NTT DATA

Pittsburgh, PA

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JOB DETAILS

SKILLS

Agile Programming Methodologies, Artificial Intelligence (AI), Atlassian JIRA, Business Operations, Business Services, Business Support, Calendar Management, Change Management, Communication Skills, Consulting, Cross-Functional, Desktop Virtualization, DevOps, Documentation, Ecosystems, Enterprise Protection, Financial Operations, International Business, Leadership, Mergers and Acquisitions, Metrics, Microsoft Project, Microsoft Windows Azure, Performance Metrics, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Program Planning, Project Management Professional (PMP), Project/Program Coordination, Project/Program Management, RAID Storage, Reporting Dashboards, Research & Development (R&D), Risk Analysis, Risk Management, Standard Operating Procedures (SOP), Startup, Technical Leadership, Time Management, Writing Skills

LOCATION

Pittsburgh, PA

POSTED

2 days ago

Company Overview:
Req ID: 374580
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
NTT DATA's Client is currently seeking a Technical Program Manager - Cross-Workstream Program Coordination to join their team in Pittsburgh, Pennsylvania (US-PA), United States (US). REMOTE

Job Description:
Technical Program Manager – Cross-Workstream Program Coordination
Experience: 10–15+ years
Role Overview
We are seeking a highly experienced Technical Program Manager (TPM) to lead cross-workstream program coordination for large-scale transformation initiatives, with a strong emphasis on M&A integrations and EUC (End User Computing) programs.
This individual will act as a Senior Program Lead, driving coordination across multiple project managers (PMs), ensuring unified governance, and delivering seamless execution across complex, interdependent workstreams—including large-scale endpoint and VDI deployments.
Key Responsibilities
1. Cross-Workstream Program Coordination
Act as Senior Program Lead coordinating across multiple PMs and workstreams
Produce consolidated program status reporting for executive stakeholders
Maintain an integrated RAID log (Risks, Assumptions, Issues, Dependencies)
Drive dependency alignment to eliminate delivery conflicts
Identify and resolve delivery blockers proactively
Provide structured escalation management and leadership updates
2. End-to-End Program Delivery
Own full lifecycle program delivery, including detailed program planning
Define milestones, deliverables, timelines, and governance models
Establish program-level KPIs and success metrics
Ensure alignment with business outcomes, especially in M&A integrations
3. Program Execution & Governance
Maintain and continuously update program plans, schedules, and dependencies
Track due dates, deliverables, and decision logs
Own and manage RAID artifacts
Identify risks, manage mitigations, and escalate when required
Drive cross-functional collaboration across IT, business, and operations
Enable informed decision-making through structured governance and reporting
4. Organizational Change Management (OCM)
Develop and execute communication strategies (executive & operational levels)
Drive clarity on program updates, changes, and transitions
Ensure operational readiness through structured planning
Lead creation of playbooks, SOPs, and transition documentation
Support business adoption and change enablement
5. EUC (End User Computing) Program Leadership
Program Governance
Lead phased rollout strategy: POC → Pilot → Full Deployment
Manage wave-based deployment across:
5,000+ endpoints
3,000+ VDIs
Operational Readiness Ownership
Drive closure and readiness of:
SOC operating model
Support and escalation workflows
Defender transition validation
Reporting and visibility enablement
Cross-Functional Coordination
Align and orchestrate across:
IT Operations
Security
Service Desk
Infrastructure
External vendors
Synchronize workstation and VDI workstreams
Deployment Tracking & Reporting
Establish centralized deployment tracking:
Installation status
Wave planning
Device segmentation
Deliver SteerCo-level dashboards, reporting, and risk visibility
Pilot Governance & Scaling
Define pilot cohorts across cross-functional user groups
Establish readiness gates for rollout progression
Ensure scaling decisions are based on validated pilot outcomes
6. Mergers & Acquisitions (Mandatory)
Lead or support M&A integration programs (PMI)
Drive coordination across IT, HR, Finance, and Operations
Manage integration timelines, risks, and dependencies
Align systems, processes, and teams post-acquisition
Ensure seamless technology and operational integration
Required Skills & Qualifications
10+ years of Core Program Management Skills
Strong expertise in Program Coordination & Governance
Experience managing multi-workstream enterprise programs
Advanced RAID management and dependency mapping
Proven executive reporting and stakeholder communication
8+ years of Execution Excellence
Deep experience in:
End-to-end delivery ownership
Execution tracking and governance
Cross-functional collaboration
Strong ability to identify blockers and drive resolution
5+ years of EUC & Deployment Experience
Proven experience managing large-scale endpoint/VDI deployments
Familiarity with enterprise security tools (e.g., Defender)
Experience in wave-based rollout strategies and pilot scaling
3+ years of M&A Experience
Hands-on experience in M&A integrations
Strong understanding of post-merger integration challenges
5+ years of Organizational Change Management
Proven ability to design and execute communication plans
Experience creating playbooks and transition frameworks
Strong focus on operational readiness and adoption
Tools & Technologies
MS Project, Smartsheet, JIRA, Azure DevOps, or similar
Reporting tools (Power BI, dashboards, etc.) preferred
Leadership & Soft Skills
Excellent stakeholder management across senior leadership
Strong decision-making and influence capabilities
Exceptional communication skills (written & verbal)
Ability to perform in high-pressure, fast-paced environments
Preferred Qualifications
PMP, PgMP, SAFe, or Agile certifications
Experience in enterprise-scale digital transformation programs
Exposure to global delivery models
Success Metrics
On-time delivery of complex, multi-workstream programs
Effective risk mitigation and issue resolution
Seamless M&A integration outcomes
Successful large-scale EUC deployments
#LI-NorthAmerica

High stakeholder satisfaction and executive confidence

About NTT DATA:

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

About the Company

NTT DATA

NTT DATA means Business

NTT DATA is your Innovation Partner anywhere around the world. With business operations in more than 50 countries, we put emphasis on long-term commitment and combine global reach and local intimacy to provide premier professional services from consulting, system development, business process and IT outsourcing, to cloud-based solutions.

NTT DATA Americas' Strategic Staffing group provides our clients with top notch technical talent to augment their core IT staff. Our approach is customer centric, partnering to assist you in achieving your strategic goals and IT initiatives. We get to know your company’s culture and the type of technical staff that thrive within your organization. We understand your specific technical and business requirements, timing, and budget.

NTT DATA is part of the NTT Group – a Fortune 31 Global IT & Telecom services company.
NTT Group one of the largest Telecommunications Companies in the world.
NTT DATA is ranked in the top 10 largest global IT services provider in the world.

Collectively, the integrated company generates $16B in annual revenues with over 130,000 employees across 50 countries Visit www.nttdata.com/americas to learn how our consultants, projects, managed services, and outsourcing engagements deliver value for a range of businesses and government agencies.

COMPANY SIZE

10,000 employees or more

INDUSTRY

Management Consulting Services

EMPLOYEE BENEFITS

Retirement / Pension Plans

FOUNDED

1967

WEBSITE

http://americas.nttdata.com/Careers/Careers.aspx

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