Additional Info regarding SO/R: Good to have Experience in Healthcare Supply Chain, Contact Center Customer Service Operations, Salesforce certifications are a plus
We are looking for a Technical Program Manager with strong Salesforce delivery experience to lead enterprise-scale transformation programs. The ideal candidate will have proven expertise managing cross-functional teams, driving stakeholder engagement, and delivering Salesforce-based solutions.
Key Requirements:
• 10+ years of IT experience with 5+ years in Program/Project Management.
• Good knowledge in Salesforce (Sales Cloud, Service Cloud, Experience Cloud, Integrations, and Data Migration).
• Proven experience handling Salesforce implementations and modernization initiatives.
• Strong stakeholder management, governance, risk management, and executive communication skills.
• Experience working in Agile delivery environments.
Good to have:
• Experience in Healthcare Supply Chain.
• Experience with Contact Center / Customer Service Operations.
• Salesforce certifications are a plus.
• Exposure to healthcare industry programs and digital transformation initiatives.
Numbers & Facts
Location
Dallas, TX
Skills
Agile Programming Methodologiesunmatched
Call Center Operationsunmatched
Call Centersunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Service Operationsunmatched
Data Migrationunmatched
Healthcareunmatched
Information Technology & Information Systemsunmatched
Project/Program Managementunmatched
Risk Managementunmatched
Salesunmatched
Salesforce.comunmatched
Supply Chainunmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
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