Technical Program Manager, Engagement Platform(s)

ACLU

New York, NY

JOB DETAILS
SALARY
SKILLS
Communication Skills, Customer Relationship Management (CRM), Funding, Operational Improvement, Operations Management, Project/Program Management, Quality Assurance, Technical Leadership, User Interface/Experience (UI/UX)
LOCATION
New York, NY
POSTED
2 days ago

The role is a full-time Technical Program Manager in the Technology Department, focusing on managing an engagement platform supporting donations and advocacy across multiple affiliates and the national office.

You'll supervise platform operations, improve user experience, oversee vendor tasks, conduct quality assurance, and assist with CRM migration projects.

Ideal candidates have experience with enterprise engagement platforms like Springboard, strong technical communication skills, project management experience, and familiarity with data integration, web skills, and support issues.

This hybrid role offers a salary of $142,694/year and benefits including healthcare, retirement plans, and professional development.

The organization values diversity, equity, and inclusion, encouraging applicants from all backgrounds and committed to accessible, anti-oppressive practices.

About the Company

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ACLU