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Technical Program Manager III, Data Center Engineering - AI & Design Technologies

Amazon.com Inc
  • Seattle, WA
    2 days ago

    Job Description

    AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

    You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

    The AWS Data Center Engineering - AI & Design Technologies team is seeking a Senior Technical Program Manager to drive the end-to-end delivery of AI-powered design automation programs for AWS"s global data center infrastructure. In this role, you will own complex, cross-functional programs that bring generative AI capabilities to architects, engineers, construction managers, and facility operators, transforming how data center design documentation is created, validated, and delivered at scale.

    You will work at the intersection of Building Information Modeling (BIM), generative AI, and cloud-based platforms, partnering with product managers, software engineers, applied scientists, and Architecture, Engineering, Construction, and Ownership (AECO) domain experts to plan, execute, and launch programs that accelerate facility design workflows. You will translate ambiguous business and technical requirements into structured execution plans, drive cross-organizational alignment, and ensure AI-powered features maintain the high trust bar that engineering professionals demand. The ideal candidate combines deep technical program management expertise with the ability to navigate ambiguity, thrives in fast-paced environments, and is passionate about applying AI to real-world engineering challenges at unprecedented scale.

    Key job responsibilities

    • Own and deliver ambiguous, large-scale programs spanning multiple organizations and technology domains - defining mission, objectives, and measurable success criteria while driving alignment across business and engineering stakeholders throughout the end-to-end program lifecycle
    • Analyze system architectures and engineering organizational structures to identify dependencies, risks, and opportunities, partnering with engineering leaders to ensure solutions scale effectively and meet both functional and non-functional requirements
    • Drive clarity and crisp decision-making in highly ambiguous environments - providing context on business and technology trade-offs, questioning assumptions, and prioritizing work that delivers the highest customer value, even when the business strategy, architectural approach, or problem definition may not yet exist
    • Translate complex AECO workflows and customer needs into clear technical requirements and implementation plans, partnering with product managers to inform and execute the product and technical roadmap
    • Influence and advise VP-level leadership across data center engineering organization on technical investment decisions, organizational alignment, and long-term platform strategy - translating technical complexity into actionable insights that inform resource allocation and strategic direction
    • Establish metrics, dashboards, and regular reporting mechanisms to provide stakeholders and senior leadership clear insight into program health, delivery timelines, and business impact
    • Force-multiply across the TPM community by proactively identifying gaps between teams, processes, and systems, and establishing frameworks, mechanisms, and best practices that elevate the effectiveness of multiple teams and programs, reduce failure modes, and strengthen operational health

    A day in the life

    You start your morning reviewing program metrics and identifying areas that need attention. By mid-morning, you are leading a cross-team design review, asking pointed questions about architectural trade-offs and helping engineers converge on a path forward. After lunch, you draft a program update narrative for leadership, distilling weeks of progress into a concise story. Later, you connect with partner teams to unblock a dependency and refine the delivery timeline. Throughout, you mentor a fellow program manager and carve out time to evaluate whether a new generative AI tool could streamline your reporting workflows.

    Numbers & Facts

    LocationSeattle, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Architectural Analysisunmatched
    • Architectural Servicesunmatched
    • Artificial Intelligence (AI)unmatched
    • Automationunmatched
    • Best Practicesunmatched
    • Business Architectureunmatched
    • Business Strategyunmatched
    • Cloud Computingunmatched
    • Computer Engineeringunmatched
    • Construction Engineeringunmatched
    • Cross-Functionalunmatched
    • Documentationunmatched
    • Establish Prioritiesunmatched
    • Functional Programming Languagesunmatched
    • Information Modelsunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • Network Architecture/Engineeringunmatched
    • Network Operations Centerunmatched
    • Operations Managementunmatched
    • Product Planningunmatched
    • Project/Program Managementunmatched
    • Reporting Dashboardsunmatched
    • Resource Managementunmatched
    • Risk Analysisunmatched
    • Safety Standardsunmatched
    • Software Development Lifecycle (SDLC)unmatched
    • Software Engineeringunmatched
    • Strategic Planningunmatched
    • Supply Chainunmatched
    • System Architectureunmatched
    • Systems Analysisunmatched
    • Systems Engineeringunmatched
    • Technical Leadershipunmatched
    • Technical Strategyunmatched

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