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Technical Program Manager, Operations Network Engineering Edge

Amazon.com Inc
  • Nashville, TN
    3 days ago

    Job Description

    Lead the end-to-end delivery of edge network scaling programs that connect fulfillment centers, robotics sites, and last-mile delivery stations directly to the cloud. You"ll own complex, cross-functional initiatives that transform how the WAN edge is designed, deployed, and scaled across thousands of Amazon Operations sites worldwide, with direct impact measured in tens of millions of dollars annually.

    This role combines tactical execution with strategic influence-you"ll manage the full program lifecycle from architecture validation through fleet-wide deployment, negotiate resources and priorities across engineering teams, and make deliberate trade-offs between short-term delivery and long-term architectural goals.

    As the Senior Technical Program Manager for Edge Network Scaling Engineering, you"ll drive programs that shape how Amazon"s global network infrastructure evolves. Your day might include validating architecture decisions with engineering teams, facilitating resource negotiations across Edge Engineering and AWS to align on deployment sequencing, or translating infrastructure outcomes into financial impact for senior stakeholders. You"ll work on initiatives like scaling native cloud network access from pilot programs to fleet-wide rollout, establishing vendor qualification strategies that make adding WAN capacity a routine operation, and building the governance structures that enable consistent program execution across multiple concurrent workstreams. You"ll also mentor other program managers on best practices and contribute to technical assessments within the Edge organization. This role operates with limited guidance-you"ll help define both the program strategy and technology solutions as they"re actively being shaped.

    Key job responsibilities

    • Own the full program lifecycle for Edge Network Scaling Engineering, from requirements definition and architecture validation through phased deployment and fleet-scale rollout, with accountability for milestones, risks, and measurable delivery outcomes
    • Drive roadmap execution for native cloud network access at high-bandwidth sites, managing deployment from initial pilots through fleet-scale rollout, including prerequisites, sequencing, and risk assessment at each stage
    • Negotiate resources and align priorities across Edge Engineering, AWS networking, Finance, and operational deployment partners, ensuring the right teams are engaged at the right time with clear ownership and obligations
    • Build financial accountability frameworks that link architectural decisions to defensible cost-avoidance or unit-economics outcomes, track realization against plan, and surface variance before it becomes a surprise
    • Establish predictable delivery mechanisms-deployment playbooks, validation gates, and governance structures-that create consistent program execution across multiple concurrent workstreams and communicate program status, risk posture, and trade-off decisions clearly to Directors and senior stakeholders

    A day in the life

    Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

    1. Medical, Dental, and Vision Coverage

    2. Maternity and Parental Leave Options

    3. Paid Time Off (PTO)

    4. 401(k) Plan

    If you are not sure that every qualification on the list above describes you exactly, we"d still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

    About the team

    We are the Edge Operations Network Engineering organization, powering Amazon"s Operations and Grocery businesses through global network infrastructure that enables mission-critical reachability for fulfillment, robotics, and last-mile delivery. Our team partners across Edge Engineering, AWS networking, Finance, and operational deployment partners to build the infrastructure that keeps Amazon"s operations running at scale. We"re focused on transforming how edge networks are designed and deployed, and we"re looking for someone who can help us establish predictable delivery paths and governance mechanisms that allow programs to scale without requiring heroic efforts. You"ll work with Directors and senior stakeholders across engineering and Finance, serving the thousands of Amazon Operations sites that rely on our network infrastructure.

    Numbers & Facts

    LocationNashville, TN
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Amazon Web Services (AWS)unmatched
    • Architectural Servicesunmatched
    • Best Practicesunmatched
    • Cloud Computingunmatched
    • Cross-Functionalunmatched
    • EDGE (Enhanced Data for GSM Evolution)unmatched
    • Economicsunmatched
    • Financeunmatched
    • Financial Operationsunmatched
    • Mentoringunmatched
    • Negotiation Skillsunmatched
    • Network Administration/Managementunmatched
    • Network Architecture/Engineeringunmatched
    • Network Designunmatched
    • Network Programmingunmatched
    • Operations Managementunmatched
    • Order/Customer Fulfillmentunmatched
    • Project/Program Managementunmatched
    • Requirements Managementunmatched
    • Riskunmatched
    • Risk Analysisunmatched
    • Roboticsunmatched
    • Software Development Lifecycle (SDLC)unmatched
    • Strategic Planningunmatched
    • Technical Analysisunmatched
    • Technical Leadershipunmatched
    • Technical Strategyunmatched
    • Vehicle Fleetsunmatched
    • Vendor/Supplier Planningunmatched
    • Wide Area Network (WAN)unmatched

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