Technical Program Manager

eTeam Inc.

Philadelphia, PA

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JOB DETAILS

SALARY

$50–$55 Per Hour

SKILLS

Agile Programming Methodologies, Atlassian JIRA, Broadband, Budgeting, Certified ScrumMaster, Change Management, Communication Skills, Contingency Plans, Corrective Action, Cross-Functional, DevOps, Embedded Systems, Engineering, Field Trials, Forecasting, Identify Issues, Interpersonal Skills, Leadership, Performance Analysis, Problem Solving Skills, Process Improvement, Program Planning, Project Management Certification, Project Management Professional (PMP), Project Planning, Project/Program Management, Quality Engineering, Quality Monitoring, Reconciliation, Release Management/Engineering, Risk, Risk Analysis, Schedule Development, Scrum Project Management and Software Development, Set Goals, Team Player, Technical Leadership, Technical Research

LOCATION

Philadelphia, PA

POSTED

9 days ago

Role: Technical Program Manager
Work location: Philadelphia, PA

Job Description:
BS/ MS degree or equivalent practical experience
6-8 years' experience in technical program management, or a combination of TPM and
engineering experience
Additionally, professional certifications such as Project Management Professional (PMP)
or Certified ScrumMaster (CSM) may be preferred
Strong technical background with the ability to understand and guide complex technical
initiatives.
Experience in Agile/Scrum methodology ideally in a fast-paced DevOps environment
Mastery in Tools like Jira, Confluence and Smartsheet
Experience managing cross-functional, geographically distributed teams and working in
global, fast-paced environments.
Excellent communication and interpersonal skills, with the ability to influence and
collaborate effectively with senior leadership, engineers, and other stakeholders.
Agility balancing competing priorities while driving projects to successful completion.
Experience in Embedded domain (preferably with Video/ Broadband domain)
Previous experience in a quality engineering or release management role.

Key Responsibilities:
Understands the scope of technical programs as defined by the product and business
requirements and the budget process. Participates in the key planning of milestones.
Identifies, confirms, and obtains participation from required cross-functional teams.
Works with the other team members and initiatives effectively.
Builds program plans and program records. Works with the core team to identify and
schedule all the work required to fulfill program scope, including identification and
management of critical path tasks. Identifies and manages program critical paths.
Facilitates the development of key goals, objectives and success criteria for the program
using specific knowledge about one or more technical areas to research, plan,
communicate and achieve objectives through the program/project team.
Supports the budget and resource forecasting exercises.
Analyzes areas of risk to avoid risky activities by identifying and managing critical paths
and risk areas. Establishes contingency plans and identifies trigger events and assumes
responsibility for initiation corrective actions. Escalates early to appropriate levels.
Works with leadership and core team members to help identify and assist in making
program tradeoffs to balance scope, time and costs while developing resolutions to
complex problems that require the frequent use of creativity. Ensures proper
documentation.
Tracks and manages the program schedule and upstream and downstream
dependencies. Analyzes the actual performance against the plan and makes
adjustments consistent with plan objectives. Develops resolutions to complex problems
that require the frequent use of creativity. Oversees the team as they plan, track and
execute project plans from start to completion.
Communicates updates on major milestones and keeps all stakeholders informed of
progress and issues. Identifies and manages proposed changes to technical program
parameters and works with management to ensure appropriate processes and
communications are followed.
Monitors and ensures quality of program deliverables. Works with core team and key
field resources to develop and monitor deployment schedule, strategies and tools to
support the implementation of programs in the field through trials and controlled
customer deployments.
Work with stakeholders to drive epics, user stories, and defects via agile sprint process
Able to work across and enable alignment with distributed teams in the USA, Europe,
and India.
Adept at delivering concise, detailed reporting on all aspects of the team’s BAU and
strategic activities, identifying areas of improvement and gaps in process.
Thrives in ambiguity and can reconcile differences in data reporting from different
stakeholders. Proactively address issues as they come up.

About the Company

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.

COMPANY SIZE

100 to 499 employees

INDUSTRY

Other/Not Classified

FOUNDED

1998

WEBSITE

www.eteaminc.com

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