Technical Program Manager - Wilmington, MA (Onsite)

Title: Technical Program Manager

Duration 3 Months

Location Wilmington, MA (Onsite)

Pay Rate Range: $75-80/hr (DOE)

Holidays: NO

OT: Potentially some but generally no

Hours: Typical business hours

Job Description:

Client is seeking a Technical Program Manager to bring structure, visibility, and clarity to a fast-moving manufacturing engineering organization. Tactically, you'll keep us on-track for our short term and long term commitments as a team. This is a floor-present, hands-on role - you unblock problems by showing up at desks and on the production floor, not by sending Slack messages to check in. Strategically, you'll partner with Manufacturing leadership to formalize operational systems that keep the team aligned - migrating spreadsheet-based tracking into well-organized, scalable tooling (Jira, dashboards, databases), drafting technical documentation, and driving the program cadence that ensures nothing falls through the cracks.

The ideal candidate brings 3+ years of experience in a technical PM or program coordination role within a hardware or manufacturing environment. You should be the person who walks into a room full of engineers running on spreadsheets and hallway conversations, and six weeks later there's a Jira board everyone trusts, dashboards leadership can read, and documentation that doesn't live solely in someone's head. Strong technical writing skills are essential for internal clarity and program communications based on direction from engineering leadership.

Key Job Responsibilities

• Migrate existing Excel-based tracking systems into Jira - design project structures, workflows, issue types, and dashboards that match how the engineering team actually works. Make the tools serve the team, not the other way around.
• Connect program data across tools - Jira, Quickbase or similar databases, Excel, dashboards - to create a single-source-of-truth system for program tracking, material readiness, build status, and risk management.
• Create and maintain dashboards that give real-time visibility into program status, build readiness, material risk, open actions, and key milestones - designed for engineering managers and senior leadership to consume without a walkthrough.
• Draft and maintain technical documentation under engineering leadership direction - SOPs, build procedures, process documents, lessons-learned reports, decision logs, and program status updates. You produce the polished output alongside the vision of engineering leadership.
• Be physically present - walk the floor, sit with engineers, attend builds. Identify blockers firsthand and help resolve them in person. Status updates should come from what you've seen, fixed and heard, not from pinging people on Slack.
• Ensure meetings produce outcomes - facilitate key reviews, capture decisions and action items, and drive follow-through. Keep the team's commitments visible and on track.
• Track and drive cross-functional action items to closure - when items are stuck, go find out why in person. Provide visibility into what's open and what's at risk across engineering, supply chain, manufacturing, and quality.
• Identify opportunities to automate or streamline recurring reporting, status collection, and data aggregation. If you're copy-pasting the same data into three places, fix it.

Basic Qualifications

• Bachelor's degree in Engineering, Technical Communication, Business, or equivalent discipline.
• 3+ years of experience in a technical program management or project coordination role in a hardware, manufacturing, or engineering environment.
• Proficiency in Jira - including project configuration, workflow design, custom fields, dashboards, and JQL. Not just a user; someone who can set up and administer projects.
• Experience migrating unstructured or spreadsheet-based tracking into structured project management tools.
• Strong technical writing and drafting skills - ability to take direction from engineering leadership and produce clear, concise documentation for both technical and executive audiences. Comfortable drafting SOPs, process docs, decision logs, and program status reports.
• Proficiency in Excel / Google Sheets for data analysis, pivot tables, and reporting.
• Basic proficiency with databases (Quickbase or similar) - comfortable navigating, querying, and building simple reports and views.
• Comfortable in a manufacturing environment - willing to be on the floor daily, sit with engineers, and engage directly with operators and technicians to understand what's working and what's blocked.

Preferred Qualifications

• Experience in a hardware NPI or manufacturing environment - familiarity with build schedules, BOM tracking, material readiness, and engineering change processes
• Familiarity with dashboard/visualization tools (QuickSight, Tableau, Power BI)
• Experience supporting cross-functional programs with engineering, supply chain, quality, and manufacturing stakeholders

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For workers in the United States, PrideGlobal and it's affiliates offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, pet insurance and employee discounts with preferred vendors.

Equal Employment Opportunity

PrideGlobal and it's affiliates are an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, national origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

PrideGlobal and it's affiliates are a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.

Only applicable for San Francisco Candidates: Under the San Francisco Lactation in the Workplace Ordinance, we will provide written notice of lactation accommodation rights, and this notice will automatically be given upon hiring, any inquiry of parental leave or lactation accommodation.

Only applicable for Kentucky positions: For this type of employment, state law requires a criminal record check as a condition of employment. This applies to direct care staff (Examples: RN, LPN, Nurse Aides, Therapists) referred to Kentucky nursing facilities, assisted living communities, or long-term care facilities, in accordance with KRS 216.793.