Amazon Web Services (AWS), Career Development, Channel Support, Cloud Computing, Communication Skills, Computer Science, Configuration Management, Consulting, Contract Requirements, Customer Support/Service, Disaster Recovery, Documentation, Federal Contracts, Federal Government, Government, Homeland Security, IT Service Management (ITSM), Information Technology & Information Systems, Leadership, Microsoft SharePoint, Microsoft Windows Azure, Multiplatform/Cross-Platform, Operational Communications, Operational Support, Presentation/Verbal Skills, Project Tracking, Project/Program Coordination, Project/Program Management, Release Management/Engineering, Risk Management, Service Delivery, Service Level Agreement (SLA), ServiceNow, Standard Operating Procedures (SOP), Systems Analysis, Team Player, Technical Drawing, Technical Operations, Technical Support, Technical Writing, Time Management, United States Citizen, Writing Skills