Business Analyst/Product Owner evaluate business processes, identify opportunities for improvement through technology solutions, and collaborate with stakeholders to define requirements. They analyze data, develop functional specifications, and facilitate communication between business units and Information Technology teams to ensure successful project outcomes.
Conduct interviews, workshops, and reviews to elicit, clarify, and validate business needs, objectives, and constraints for Information Technology projects and initiatives.
Develop and maintain business requirements documentation, including user stories, use cases, process flows, and functional specifications, to guide Information Technology development and implementation.
Analyze and model data, workflows, and systems to identify opportunities for process optimization, automation, and enhancement in alignment with business goals.
Facilitate communication and collaboration between business users, Information Technology teams, and project stakeholders to ensure shared understanding, alignment, and successful project outcomes.
Perform gap analysis, impact assessments, and feasibility studies to evaluate proposed Information Technology solutions, identify risks, and recommend mitigation strategies for decision-making.
Support testing activities, user acceptance testing, and system validation to validate requirements, verify functionality, and ensure alignment with business needs and expectations.
Provide input on Information Technology solution design, configuration, and implementation, ensuring that business requirements are met, and solutions deliver value and address key business challenges.
Strong knowledge of project management processes, tools, and structured methodologies.
Demonstrated experience with defining project metrics, measuring the results, evaluating success of projects and communicating results to stakeholders, including providing project analysis and status reports such as business case, ROI, and post-project reviews.
Experience working with development teams, including an understanding of agile methodologies.
Experience driving timeliness and budgets, and proactively leading communication with cross-functional stakeholders and team members throughout the project, including setting up and facilitating meetings to keep things moving forward.
Proven ability to assess, manage, resolve, and escalate (when necessary) risks and issues.
Excellent at managing multiple, changing, competing priorities.
Stay updated on emerging cloud technologies and industry trends, recommending improvements to our cloud strategy.
Roles & Responsibilities:
• Use your technical expertise to lead complex, multi-disciplinary projects from start to finish. • You'll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. • Collaborate with team members and stakeholders to define work problems and program goals. • Prioritize program goals and translate stakeholder needs into actionable deliverables. • Define project scope for supported programs. • Identify constraints and dependencies. • Control scope and evaluate business priorities to efficiently balance resources and projects. • Define goals, measure progress, manage cross functional team dependencies and timelines. • Understand the Technical Challenges and Issues and plan the project execution. • Facilitate communication between technical teams and non-technical stakeholders to ensure alignment and understanding of goals.
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Salary Range: $100,000-$120,000 a year