Access Control, Artificial Intelligence (AI), Broadcasting, Business Operations, Business Solutions, Cloud Computing, Compensation and Benefits, Content Delivery Network (CDN), Control Systems, Cross-Functional, Design Document, Digital Rights Management (DRM), Documentation, Entertainment and Media, Failover, Fortune 500 Customers, Government, IP (Internet Protocol), Information Technology Consulting, Integration Testing, Leading Edge Technology, Machine Tool, Metadata, Multitasking, Network Monitoring, Network Routers, Network Switching, Performance Tuning/Optimization, Presentation/Verbal Skills, Problem Solving Skills, Production Systems, Project/Program Management, Quality Assurance, Requirements Management, Routing Table Maintenance Protocol (RTMP), Scripting (Scripting Languages), Standard Operating Procedures (SOP), Streaming Technology, Technical Leadership, Technical Support, Vendor/Supplier Evaluation, Writing Skills
Job Title: Technical Project Manager (Broadcast Video Engineer)
Location: Remote (PST hours)
Duration: Contract - 12 months
Pay Range: $51/hr $55/hr (W2)
Job ID: 406888
About BCforward
BCforward is a leading global IT consulting and workforce solutions firm providing services and support to Fortune 500 and government clients. Founded in 1998, BCforward has grown with our customers needs into a full-service business solutions provider. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Job Description
We are seeking a Technical Project Manager, client Live Ops to join our dynamic team. The ideal candidate will have strong experience in live broadcast, streaming media operations, and platform operations and a proven ability to manage end-to-end Live and VOD workflows, resolve real-time issues, and deliver cross-functional projects from initiation through completion.
Responsibilities:
- Serve as a primary point of contact for vendor engagement and event-day technical support.
- Support, train, and enable vendor teams to execute and monitor Live and VOD events with accuracy.
- Monitor live broadcasts in real time and triage, escalate, and resolve technical issues.
- Coordinate with production and engineering teams during live events to mitigate incidents.
- Design and document signal path architectures, validating contribution and distribution workflows.
- Validate transcoding configurations, metadata integrity, failover, and QA checkpoints across ingest to egress.
- Apply knowledge of ingest protocols, encoding, CDN egress, ABR packaging, and playback delivery to optimize performance and inform roadmap decisions.
- Translate operational needs into technical specifications and define acceptance criteria and rollout considerations.
- Author and maintain platform documentation, runbooks, and escalation workflows.
- Manage projects independently, including scope, timelines, resources, risks, and stakeholder communications.
- Build cross-functional partnerships with Engineering, Operations, Production, and Partnerships to drive alignment.
- Lead vendor evaluation, integration testing, and platform readiness assessments for new broadcast initiatives.
- Design, develop, and maintain AI tooling to streamline Live Ops workflows.
Required Skills & Qualifications:
- 3+ years in video content operations, broadcast operations, streaming media, or related technical roles.
- Working knowledge of live broadcast environments, signal path design, switching/routing, and network monitoring.
- Understanding of contribution and distribution standards such as SMPTE ST 2110/2022, SCTE-35, SEI/KLV metadata, and closed captioning.
- Experience with ingest protocols (RTMP, SRT, RIST), transcoding/encoding, ABR packaging (HLS, DASH), and CDN delivery.
- Demonstrated project management ability across multiple concurrent priorities from initiation to completion.
- Experience in fast-paced environments with competing priorities and clear escalation practices.
- Strong written and verbal communication with technical and non-technical stakeholders.
- Experience working on large cross-functional teams.
Preferred Skills:
- Experience with signal path planning tools and workflow visualization (e.g., Figma, Excalidraw, Mermaid).
- Hands-on experience with broadcast control systems, video routers, or IP-based media workflows.
- Familiarity with monitoring and observability platforms for live video.
- Experience developing SOPs, runbooks, and process documentation.
- Background in platform feature scoping, requirements gathering, or product operations.
- Knowledge of cloud-based media processing pipelines such as transcoding farms and origin servers.
- Experience at a studio, media company, streaming platform, post-production facility, or live event production environment.
- Familiarity with automation and scripting for operational workflows.
- Understanding of DRM, watermarking, or access control for live streaming.
- Experience with VR, immersive, or next-generation media formats.
- Demonstrated experience in developing AI tools.
Why BCforward?
At BCforward, we believe in advancing lives and careers. When you join our team, you gain access to:
- Competitive compensation and benefits.
- Opportunities for growth with global clients.
- A supportive, inclusive culture that values innovation and people.
- Exposure to cutting-edge technologies and projects.
Additional Details
Reports To: Technical Platform Manager, Video Platforms.
Standard Working Hours: Monday to Friday, 9 AM to 6 PM Pacific. Occasional weekend on-call availability required, approximately 5 hours once settled into the contract. This role participates in a weekend on-call rotation as required.
About Our Commitment
BCforward is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.
Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.
Interested? Apply Now!
If this sounds like the right opportunity for you, please apply with your most recent resume.