Job title: Technical Project Manager Contact Center Programs Work Location with Zip code: Richardson, TX 75082
Detailed Job Description:
Experience 10 years in project program management, with at least 5 years in contact center or customer experience programs.
PMP or Agile Scrum certification is a plus.
Role Technical Project Manager Contact Center Programs
Lead complex contact center initiatives with strong technical acumen.
Engage senior executive client leadership and manage matrixed teams effectively.
Communicate confidently and operate independently.
Minimum years of experience: 10+ years
Education: Bachelor's or Master of Engineering
Numbers & Facts
Location
Richardson, TX
Industry
Other/Not Classified
Company Size
100 to 499 employees
Year Founded
1998
Website
www.eteaminc.com
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
Agile Programming Methodologiesunmatched
Call Center Managementunmatched
Call Centersunmatched
Customer Experienceunmatched
Leadershipunmatched
Project Management Professional (PMP)unmatched
Project/Program Managementunmatched
Scrum Project Management and Software Developmentunmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
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