Technical Project Manager III

Job Role: Technical Project Manager III
Location: Remote
Duration: 4+ Months

Summary:
The main function of a technical project manager is to plan, direct, or coordinate activities in such fields as information systems, systems analysis, and computer programming.

Job Responsibilities:
" Review project plans to plan and coordinate project activity.
" Manage user help system, creating process documentation / knowledge bases to improve self-service.
" Proactively identify methods to automate the help system and drive automation / tooling requirements.
" Provide users with technical front-line support for infrastructure capacity issues.

Skills:
" Verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills.
" Basic ability to work independently and manage one s time.
" Basic knowledge of computer hardware and software.
" Basic knowledge of business and management principles involved in strategic planning and resource allocation.
" Basic knowledge of computer software, such as Visual Basic, Java, SQL, etc.
" Experience in owning a front-line technical customer support system strongly preferred.
" Experience in driving execution of complex x-organization infrastructure supply chain projects.

Education/Experience:
" Bachelor's degree in a technical field such as computer science, computer engineering or related field required. MBA or other related advanced degree preferred.
" PMI or PMP certification preferred.

Must have skills:
5 years TPM experience in infrastructure / data center environments
Cross-organizational project execution (driving work across multiple teams/orgs)
Strong communication conflict resolution with engineering stakeholders

Nice to have skills:
Public cloud experience (hyperscaler compute/capacity)
Supply chain / capacity planning exposure
Frontline escalation support for engineering or product teams