Technical Project Manager
Job Responsibilities
Overall accountability and leadership for complex technology projects, ensuring successful and timely implementations and achievement of business objectives.
Serve as the primary point of contact for your team or area, delivering accurate status updates and project data to the appropriate audiences at the right time.
Build and manage relationships with the project sponsor, senior management, and a wide range of project contributors, ensuring clear and consistent communication
Identify key barriers and risks to a project success, proactively managing all mitigation activities
Plan, develop, and execute project schedules to meet project deadlines and milestones.
Adhere to defined implementation methodologies, including leveraging established escalation channels when needed.
Translate business cases and functional requirements to technical requirements
Maintain timely and effective communication with project teams throughout the project life cycle
Monitor and manage project budgets and revenue to ensure financial accountability
Acquire a deep understanding of platform capabilities and intended use cases
Collaborate with cross-functional teams, coordinating effectively across roles to drive project success.
Provide actionable and measurable insights into new products, processes, standards or plans in support of business objectives
Manage multiple projects simultaneously with precision and efficiency.
Mentor and guide junior Project Managers, fostering team development.
Must Have
Proven Technical client-facing implementation experience
Advanced knowledge and demonstrated expertise in the areas of strategy, planning, project management, development processes and techniques.
Experience with structured methodology and project planning tools.
Listening, oral, written and presentation skills and effective interpersonal skills.
Organizational, planning, and multitasking skills
Demonstrated leadership, interpersonal, relationship-building and negotiation skills, with a solid track record of cultivating strong internal and external relationships.
Demonstrate high ethical standards and values that foster trust within teams.
Existing knowledge of how technical integrations work, including understanding of how APIs are utilized
Proficiency with the use of LLM in a role of Project Manager
Nice to Have
Knowledge of Loyalty Platforms
Knowledge of JIRA and Confluence