Technical Quality Manager Prebiotic Fibers- H&W - Decatur, IL

ADM

Decatur, IL

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JOB DETAILS

SALARY

$92,800–$167,600 Per Year

SKILLS

Agriculture, Animal Nutrition, Background Investigation, Business Support, Capital Expenditure (CAPEX), Communication Skills, Compensation and Benefits, Cross-Functional, Customer Satisfaction, Customer Support/Service, Datasheets, Detail Oriented, Distribution Management, Diversity, Documentation, Food Quality, Food Safety, Food and Beverage Industry, Functional Analysis, Identify Issues, Incentive Programs, Interpersonal Skills, Maintain Compliance, Manufacturing Analysis, Marketing, Metrics, Nutrition, Prescription Drugs, Presentation/Verbal Skills, Product Management, Product Positioning, Product Programs, Product Support, Product/Service Launch, Quality Management, Regulations, Reimbursement, Research & Development (R&D), Reseller Channel, Resolve Customer Issues, Risk Analysis, Sales, Salesforce.com, Sustainability, Technical Leadership, Technical Support, Willing to Travel, Writing Skills

LOCATION

Decatur, IL

POSTED

6 days ago

110946BR

Job Title:

Technical Quality Manager Prebiotic Fibers- H&W - Decatur, IL

Department/Function:

Quality & Food Safety

Job Description:

Technical Quality Manager Prebiotic Fibers -Health and Wellness - Decatur, IL

Job Summary:

The Technical Quality Manager role within the ADM Technical Center and is an experienced role that has technical oversight for quality related matters relating to the supported business products, currently including Fibersol. Daily execution includes customer quality activities: Customer Requests, Complaint Resolution and response, creation, and management of technical and customer related documentation, tracking and reporting of customer metrics, and Salesforce management.

This role will act as the liaison between ADM and customers on all complex documentation requests, functional and analytical issues, and provide counsel to multiple functional teams that develop, produce, market, sell, transport, and store ADM products. This position exhibits expert competence and is likely to be contacted regarding all aspects of quality support for the commercial, sales, customer service, and production teams when necessary. Direct interaction with existing and potential ADM customers is expected.

Introduction, participation and adhering to existing processes as well as creation and implementation of activities to support improvement opportunities are necessary to ensure that best in class customer satisfaction is obtained. Technical Quality personnel assists with complex reviews/risk assessments in Raw Material approvals for Health and Wellness platform, plays a lead role in the innovation quality for new products and ensures existing products maintain the necessary testing information for market placement (GRAS, Countries of Sale etc). Role responsibilities will increase in complexity as knowledge and understanding is gained at product and service levels. This position reports to the Global Director of Quality Health and Wellness.

Essential Job Functions:

+ In depth knowledge and understanding of functional prebiotics

+ Comprehensive understanding of global regulations as related to supporting products with a proactive approach on current regulatory climate and ability to liaison with ADM regulatoy team for guidance on regulatory matters

+ Partner with Plant, R&D, Marketing/Commercial, Sales, Regulatory to ensure product compliance during new product introductions, up to and including tech transfer and supporting documentation and procedures

+ Write, own, and manage product/program statements of guaranteed compliance and manage distribution of product information to customers through various communication mediums

+ Collaborate with Customer Quality and Production Quality to ensure customer, quality, regulatory and production expectations are understood

+ Assist in initiation and implementation of the preparation of new or revised product specifications, process parameters, and procedures.

+ Content owner for safety data sheets, labels, and other technical information

+ Drives the development and execution of H&W “traded goods policy”/”Buy-resell”, ensuring the proper coordination across ADM nutrition quality peers

+ Play an active role in the co-manufacturing selection, evaluation, and phase-in process for both existing and new products across the full H&W portfolio

+ Monitor products and processes run in third-party facilities for conformance to H&W standards, ensuring (directly or through the team) prompt and thorough investigation when overall quality compliance may be compromised

+ Act as food safety and quality SME for the design and installation of new processes and/or equipment (with a particular focus on Capex)

+ ADM representative for industry associations respective to business markets supported

Job Qualifications:

+ Bachelor’s degree in science-related field

+ Minimum 10 years of a mixture of technical, quality, and regulatory services with experience in Biotics/Health and

+ Wellness platform preferred

+ PCQI Trained

+ Excellent written and verbal communication skills with developed interpersonal skills

+ Ability to articulate complex regulations into common user language procedures and requirements

+ Ability to travel

+ High regard for accuracy and attention to detail

+ Independent troubleshooting and ability to work without direct supervision

Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:110946BR

Req/Job ID:

110946BR

City:

Decatur

State:

IL - Illinois

Ref ID:

#LI-DNI

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About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

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Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

+ Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).

+ Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.

+ Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

+ Paid time off including paid holidays.

+ Adoption assistance and paid maternity and parental leave.

+ Tuition assistance.

+ Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

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Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

:

$92,800.00 - $167,600.00

Salaried Incentive Plan:

The total compensation package for this position will also include annual bonus

About the Company

ADM

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