Technical Quality Specialist - Effingham, IL

ADM

Effingham, IL

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JOB DETAILS

SALARY

$52,800–$99,400 Per Year

SKILLS

Agriculture, Analysis Skills, Animal Control, Animal Nutrition, Background Investigation, Change Management, Coaching, Communication Skills, Comparative Analysis, Compensation and Benefits, Continuous Improvement, Corrective Action, Customer Relations, Direct Sales, Diversity, FDA Requirements, Food Safety, Food and Beverage Industry, Interpersonal Skills, Inventory Reports, Leadership, Manufacturing, Manufacturing Design, Microsoft Office, Nutrition, Organizational Skills, Plan Meetings, Prescription Drugs, Problem Solving Skills, Procedure Development, Process Development, Process Improvement, Product Management, Purchasing/Procurement, Quality Management, Reimbursement, Root Cause Analysis, Sales, Sales Operations, Standard Operating Procedures (SOP), State Laws and Regulations, Sustainability, Team Player, Time Management, Trend Analysis

LOCATION

Effingham, IL

POSTED

16 days ago

107207BR

Job Title:

Technical Quality Specialist - Effingham, IL

Department/Function:

Engineering

Job Description:

Technical Quality Specialist - Effingham, IL

Job Summary

The Technical Quality Specialist is responsible for being the plants main point of contact directly with the key account customer. This position is the locations direct lines between sales, operations, purchasing, the key account and others as needed. This position reports to the Location Quality Manager.

Job Description

+ Main point of contact for key account customers directly overseeing product management

+ Communicate with customers under a quality agreement any deviations as defined in the agreement

+ Responsible for leading key account quality investigations and provide timely feedback

+ Write or approve validation procedures, route for approval to meet customer expectations before implementation

+ Develop an understanding of allowable tolerances and establish written procedures to ensure these are met based on facility validation information

+ Oversee management of change approval with customers on changes that directly impact their products from start to finish

+ Understand customer specifications and ensure they can be met per facility capabilities

+ Communicate product withdrawals and recalls to key accounts

+ Participate in meetings with customers and lead the technical and quality related presentations and discussions.

+ Communicate with commercial on customer needs

+ Oversight of plant process issues that lead to deviations during key account product manufacturing

+ Develop a plan to eliminate the root cause

+ Follow up with implementation and ongoing verification to ensure corrective actions are being followed and effective

+ Continue to drive improvement into the process by utilizing continuous improvement tools

+ Work with engineers on equipment deviations issues to enhance manufacturing design

+ Lead customer visits and audits through direct oversight

+ Develop a process to present facility overview to explain the production of their product

+ Understand customer audit expectations and ensure facility meets all requirements

+ Food Safety Plan

+ Be an active participant in Food Safety Plan team meetings

+ Work with the Location Quality Manager to ensure updated procedures align with current key account SOP changes

+ Assist operations with rework or product destruction

+ Provide key account customers with production summaries, annual product quality reports and inventory reports of finished goods, raw materials, and packaging

+ Maintain required key account production data in a shareable format/summary, compare analytical results to specifications, create COAs as necessary, and identify trends and improvement opportunities

+ Verify the “Formal Release” requirements

+ Maintain site specific work instructions related to specific product manufacturing procedures required by the key accounts

+ Develop an understanding of the Quality Managers role and fill in when needed

+ Participate in PE methodology

+ Perform other duties as assigned

Minimum Requirements

+ BS degree in Feed Science or related experience AND/OR 5+ years in quality experience in feed/food

+ Knowledge of FDA and State Regulatory Requirements

+ Trained in Preventive Controls for Animal Food (PCQI)

+ Team Player

+ Decisive and results oriented

+ Strong communication and interpersonal skills to lead, coach, build consensus and lead change among a team of production/sales/quality colleagues.

+ Strong analytical problem solving/root cause analysis skills

+ Highly organized

+ Effective use of Microsoft office applications

Excited about this role but don’t think you meet every requirement listed? We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.

ADM requires the successful completion of a background check.

REF:107207BR

Req/Job ID:

107207BR

City:

Effingham

State:

IL - Illinois

Ref ID:

#LI-SC1

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About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.

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#LI-Onsite

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#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

We welcome everyone to apply. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, language, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law

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Benefits and Perks

Enriching the quality of life for the world begins by taking care of our colleagues. In addition to competitive pay, we support your diverse needs with a comprehensive total rewards package to enhance your well-being, including:

+ Physical wellness – medical/Rx, dental, vision and on-site wellness center access or gym reimbursement (as applicable).

+ Financial wellness – flexible spending accounts, health savings account, 401(k) with matching contributions and cash balance plan, discounted employee stock purchasing program, life insurance, disability, workers’ compensation, legal assistance, identity theft protection.

+ Mental and social wellness – Employee Assistance Program (EAP), Employee Resource Groups (ERGs) and Colleague Giving Programs (ADM Cares).

Additional benefits include:

+ Paid time off including paid holidays.

+ Adoption assistance and paid maternity and parental leave.

+ Tuition assistance.

+ Company-sponsored training and development resources, such as LinkedIn Learning, language training and mentoring programs.

*Benefits may vary for bargained locations, confirm benefit eligibility with your recruiter.

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Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Hourly and salaried non-exempt employees will also be paid overtime pay when working qualifying overtime hours.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

The pay range for this position is expected to be between:

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$52,800.00 - $99,400.00

About the Company

ADM

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