TECHNICAL RECORDS SPECIALIST (Employment & Training) Caldwell

Reports to: Grants Specialist Status: Non-Exempt / Hourly

Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned)

• Review client intake applications to determine eligibility

• Establish new client files

• Provide receptionist support:

• Word processing

• Data processing and input

• Copying

• Filing

• take and forward phone and electronic inquiries

• Greet walk-in visitors

• Provide information

• Refer inquiries to proper recipients

• Prepare, receive, and route incoming/outgoing correspondence, mail, and letters

• Process bills, payment requests, and related financial docs

• Order supplies and materials

• Translate for non-English speaking clients

• Translate records, reports, letters, and related documents

• Knowledge of English grammar, spelling, punctuation, and composition

• Knowledge of basic bookkeeping practices and procedures

• Manage multiple priorities, meet tight deadlines, and pay close attention to detail, and remain calm under pressure

• Maintain standards of confidentiality of CC Idaho clients and records

• Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices

Qualifications

Required

• High School Diploma or GED
• Ability to read, speak, and write in both English/Spanish in a business setting
• Ability to operate standard office equipment and be proficient in Microsoft Office applications
• Current driver's license and proof of auto insurance
• Must pass a background check

Preferred

• Three to six months' clerical experience
• Negotiation and mediation skills

Required Physical Demands

• Frequently required to stand, walk, sit, stoop, kneel, crouch, and/or crawl; to reach with hands and arms; to climb or balance; and smell
• Must be able to lift and/or move up to 25 pounds

Work Environment

Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is moderate to elevated

BENEFITS:

"CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."

For detail Benefit plan please visit: https://communitycouncilofidaho.org/apply-today/

Health Benefits

• Medical benefits
• Dental benefits
• Vision benefits

Financial Well-Being

• Basic Life Insurance with Accidental death & dismemberment
• Supplemental Voluntary Life
• Long- and Short-Term Disability
• Flexible Spending Accounts (Medical & Dependent Care)
• 401(k) retirement plan (Must be 21 years of age to participate)
• Voluntary Benefit Options
• Accident Insurance
• Critical Illness
• Legal Ease
• Norton Life Lock
• Verizon Discount Plan

Work/Life Balance (Regular Full Time)

• Generous Paid Time Off Policy (PTO)

• First year of service - 20 days

• After five years of service - 25 days

• After ten years of service - 30 days

• After twenty years of service - 35 days

• After thirty years of service - 40 days

• Twelve Paid Holidays

• Employee Assistance Program (EAP)

• 10 free sessions per each topic/situation

• Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Educational leave

• Up to 5 hours per week to utilize towards education, upon approval and eligibility