Communication Skills, Computer Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Database Technology, Detail Oriented, Identify Issues, Inventory Management, Lift/Move 50 Pounds, Logistics, Order Picking/Packing, Organizational Skills, Plan Meetings, Problem Solving Skills, Product Demonstration, Product Testing, Sales Support, Software Administration, Technical Sales, Technical Support, Technical Writing, Testing, Warehousing, Willing to Travel
Summary:
This role is ideal for a hands-on, detail-oriented professional interested in combining warehouse operations, customer coordination, and technical support. As a Technical & Sales Assistant, you will support logistics, inventory, product preparation, and customer-facing coordination while gaining exposure to technical troubleshooting and demonstrations. This position offers a strong growth path into advanced software and technical support responsibilities.
What You’ll Do:
- Assist with technical kit preparation, packing, shipping, and logistics coordination.
- Perform product testing and verification before shipment.
- Maintain organized inventory and support stock tracking efforts.
- Coordinate customer meetings, demonstrations, and product discussions.
- Support sales and technical teams with documentation and database updates.
- Utilize Monday.com and CRM/database systems to track activities and customer information.
- Expand into software troubleshooting, training support, and customer demonstrations as product knowledge grows.
Experience You’ll Need:
- Mechanical aptitude and comfort working with tools and equipment.
- Strong organizational and communication skills.
- Basic computer proficiency and experience with CRM/database systems.
- Ability to lift 50+ lbs and work in a warehouse/shop environment.
- Strong customer interaction and problem-solving skills.
- Willingness to travel as needed.
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