Technical Sales Associate

Altec Industries, Inc.
  • Birmingham, AL
    30+ days ago

    Job Description

    Technical Sales Associate

    Location: Burnsville, North Carolina

    Opening ID: 36989

    Job Family: Inside Sales

    Date Posted: Jul 27, 2026

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    Job Description

    Responsibilities

    Altec is currently looking for a Technical Sales Associate for Altec Work Trucks in Burnsville, NC. Technical Sales team members play an important role in revenue and profit growth for named accounts while providing creative, custom solutions for our customers.

    We Enjoy:

    • Advocating for customers with creative solutions while leading and supporting the sales & operations processes.
    • Working within a positive and team-oriented environment, the position engages in the technical aspects of products, and the details of order award and execution.
    • Owning orders and managing the process from quoting, ordering, customer visits, and on to successful completion.

    Altec is an Industry Leader at producing and selling lifting products -- bucket trucks, cranes, and equipment helping people access tough-to-reach places.

    • Since 1929, Altec has been a company committed to exceptional customer service through teamwork and continuous improvement.
    • We excel through innovative designs, integrated safety features, and dedication to total customer satisfaction.
    • Altec is present in more than 100 countries throughout the world supporting the electric utility, telecommunications, contractor, lights and signs, and tree care markets.

    The ideal candidate should possess the following qualifications and skills:

    • Bachelor's Degree required
    • Two years of successful experience in Customer Service, Sales Support, or Technical Support preferred
    • Available for overnight travel up to 20%
    • Must be able to independently analyze problems & develop solutions
    • Excellent communication skills
    • Candidate must be able to independently manage their time and tasks

    The position will distinguish our organization with professionalism, best practices and deliverables that build customer loyalty. Some of the responsibilities include:

    • Interact with customers in ways that add value, occasionally entertain customers ensuring a positive experience.
    • Develop and maintain knowledge of Altec products, customers, administrative and production processes.
    • Serve customers by providing quotes, pricing, change orders, shipping and delivery information, while also facilitating quality issues and hosting factory tours and inspections.
    • Work with engineering and operations teams to communicate customer needs and propose solutions.
    • Participate in events to continuously improve our organization and our team members.

    Experience Level Adjustmnt

    Should the selected candidate meet the qualifications of a more experienced level in the career path, the job level may be adjusted.

    Benefits

    Altec offers a competitive salary that rewards performance and dedication, along with a comprehensive benefits package that includes:

    • Medical, Dental, Vision and Prescription Drug Program
    • Retirement 401(k) Traditional or Roth Program Options with Company Match
    • Vacation and Holidays
    • Parental Leave
    • Short Term and Long Term Disability Leave
    • Flexible Spending Accounts
    • Tuition Assistance Program
    • Employee Assistance and Mental Health/Substance Abuse Program
    • Life Insurance, Accidental Death and Dismemberment Insurance
    • Supplemental Insurance including Hospital Indemnity, Critical Illness and Accident Insurance
    • Additional Wellness Programs and Rewards Available

    EEO Statement

    Altec Industries, Inc. and its affiliates are equal opportunity employers and maintain affirmative action plans to recruit, retain, develop, and promote qualified individuals without unlawful consideration of race, gender, color, religion, sexual orientation, gender identity, national origin, age, disability, citizenship status, veteran status, or any other characteristic protected by federal, state or local law. Altec strives to maintain a work environment free from unlawful discrimination and harassment, where associates are treated with respect and dignity.

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    Numbers & Facts

    LocationBirmingham, AL

    Skills

    • Aerial Work Platformunmatched
    • Best Practicesunmatched
    • Change Requests/Ordersunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Craneunmatched
    • Customer Relationsunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Diversity Recruitingunmatched
    • Electrical Utilityunmatched
    • Flexible Spending Accountsunmatched
    • Inside Salesunmatched
    • Loyalty Programsunmatched
    • Operational Communicationsunmatched
    • Organizational Development/Managementunmatched
    • Pricingunmatched
    • Problem Solving Skillsunmatched
    • Process Managementunmatched
    • Psychiatry and Mental Healthunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Sales & Operations Process (S&OP)unmatched
    • Sales Supportunmatched
    • Shipping/Receivingunmatched
    • State Laws and Regulationsunmatched
    • Substance Abuseunmatched
    • Team Playerunmatched
    • Technical Salesunmatched
    • Technical Supportunmatched
    • Telecommunicationsunmatched
    • Willing to Travelunmatched

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