Technical Sales Associate

About American Chillers

American Chillers is a growing manufacturer of custom process chillers based in West Columbia, SC, serving industries that range from brewing and cold plunge to dry cleaning, medical, and industrial process cooling. Our customers come to us — through our website, referrals, and direct quote requests — and we are expanding our inside sales team to keep pace with demand.

The Role

We are hiring a Technical Sales Associate to support our sales team from the office. You will be the first point of contact on inbound inquiries: understanding what a customer needs, translating it into an accurate quote for a configured chiller, and moving the resulting order cleanly into production. This is a technical, consultative sales role — you will work with specifications, capacities, and options every day — not a scripted retail or cold-calling position. It is an excellent entry point for someone with genuine technical aptitude who wants to build a career in industrial sales.

What You'll Do

• Respond to inbound leads — website inquiries, RFQs, and quote requests — qualifying each and following up promptly.
• Prepare accurate, professional quotes for chillers and options, working from our pricing and specifications. (We will train you on our products and how our configurations work.)
• Enter accepted orders correctly and confirm the details so production and shipping execute right the first time.
• Maintain the CRM — keep every lead, quote, and customer record current and complete so the team can rely on the system.
• Support our senior sales team — follow up on open quotes, gather the information a deal needs, and prepare paperwork to keep opportunities moving.
• Serve as a responsive point of contact for order status, lead times, and product questions.
• Provide light marketing support — keep product sell sheets and spec sheets current and contribute occasional content, such as a customer case study, a social post, or website copy.

Why Join Us

• A ground-floor role on a growing sales team, with a clear path toward owning accounts.
• Base salary plus commission — stability with real upside as the team succeeds.
• Modern CRM and quoting tools, with hands-on training on our products.
• A collaborative, on-site team in West Columbia, SC.

What We're Looking For

• Strong written and verbal communication skills.
• Technical aptitude — comfort with technical products, specifications, and numbers, and the ability to learn how our equipment works and discuss it credibly with customers. This is industrial equipment, not retail.
• Excellent attention to detail; quotes and orders must be accurate.
• Proficiency with computers and the ability to learn new software quickly (CRM, quoting tools, Microsoft Office).
• A dependable, organized, and customer-focused work ethic.
• Associates degree or higher in a business, technical or engineering field
• Preferred: an industrial, manufacturing, distribution, HVAC, or parts/counter-sales background, or a demonstrated ability to pick up technical products quickly. We will train the right candidate on chillers specifically.

• Base salary $50,000–$60,000/year, based on experience, plus commission/bonus tied to sales the team closes.
• Total on-target compensation roughly $60,000–$80,000/year for a solid performer once ramped.
• 401(k) with company match
• Paid time off
• Paid holidays
• Monday–Friday, in person