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Technical Sales Specialist

our Team of Employee-Owners

Columbus, Ohio

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JOB DETAILS
SKILLS
Accounting Close, Advertising, Business Processes, Customer Relations, Customer Satisfaction, Customer Support/Service, Detail Oriented, Ecosystems, Establish Priorities, Firewalls, High Tech Industry, Information Technology & Information Systems, Interpersonal Skills, Microsoft Active Directory, Microsoft Exchange Server, Microsoft Product Family, Microsoft Windows Azure, Needs Assessment, Network Administration/Management, Network Performance/Analysis, Network Routers, Network Switching, Partner Sales, Performance Metrics, Performance Reviews, Pre-Sales, Problem Solving Skills, Regulatory Compliance, Risk Analysis, Sales, Sales Cycle, Sales Support, Service Level Agreement (SLA), Software as a Service (SaaS), Strategic Planning, Technical Sales, Technical/Engineering Design, Wireless Communications
LOCATION
Columbus, Ohio
POSTED
11 days ago
Become an Employee-Owner at PERRY proTECH! A Technical Sales Specialist is responsible for ensuring client satisfaction by assisting the sales team in developing and presenting required IT solutions. 
 
About the Role: 
  • Conduct in-depth technical discussions with clients, focusing on business goals and outcomes
  • Investigate client networks and complete network assessments which will support solution proposals and develop strategic direction
  • Collaborate with technical resources to design and build proper hardware and infrastructure solutions
  • Support sales during quoting and proposal/closing process as the primary technical resource
  • Understand clients’ needs especially with compliance and regulations
  • Partner with sales to identify, qualify and develop new opportunities within existing and prospective accounts
  • Support account growth by identifying gaps, risks, or improvement opportunities in client environments
  • Prepare and present KPI and SLA performance reviews with clients and internal staff, creating action plans where appropriate
  • Support sales through Quarterly Business Review process by serving as the resource for all technical-related topics
 
Requirements & Qualifications: 
  • Interpersonal and client relation skills
  • Ability to think strategically and critically
  • Keen attention to detail and ability to problem solve
  • Prioritize customer service and client satisfaction
  • 5+ years in Information Technology field
  • Associate degree or equivalent with a demonstrated successful work history
  • Experience with Microsoft  ecosystem including Servers, Entra ID, Exchange, Teams and Azure
  • Understanding of a SaaS model and hosting solutions
  • Understanding of basic network technologies including wireless technologies
  • Network infrastructure (router/switch/firewalls) knowledge
  • Microsoft server/AD experience and certifications is a plus
  • Experience supporting pre-sales or client-facing solution discussions
  • Ability to translate technical concepts into business value for non-technical stakeholders
  • Experience supporting opportunities through the sales cycle by addressing technical objections.
 
Why Join our Team of Employee-Owners? 
We are proud to be employee owned! Employees of PERRY proTECH share in ownership through our Employee Stock Ownership Plan (ESOP.) Our ESOP is an additional retirement benefit that holds stock in our company. When the company does well, our employees share in the rewards of our success.
 
You will be part of a winning team and participate in our Employee Stock Ownership Plan (ESOP), an added retirement benefit that is completely paid for by PERRY proTECH. Our ESOP shares the wealth with our dedicated employees and makes us a healthy stable employer.

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