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Job Description
POSITION SUMMARY
* The Sr. Technical Sales Engineer, Channel Whitespace, West Region is responsible for assisting the sales team to drive revenue by qualifying opportunities involving critical infrastructure and Vertiv physical whitespace solutions.
Candidates with their primary residence and Technical Sales experience based in the West Region are highly preferred
* This individual acts as the primary technical subject matter expert for facilities-level infrastructure, including power distribution, thermal management, and remote management technologies.
* This role will sit remotely, but will require travel in the West region including Nevada, California, Oregon, Washington, and Arizona
* The role requires the ability to provide deep technical validation of Vertiv solutions, specifically pertaining to power, cooling, UPS and rPDU, KVM, and advanced monitoring software to ensure seamless customer operations and high availability.
RESPONSIBILITIES
* Provide expert-level consultation on critical infrastructure design, ensuring power and cooling systems are optimized for high-density compute environments.
* Demonstrate a mastery of KVM and serial console technologies to provide customers with secure, remote access and out-of-band management solutions.
* Support the deployment and configuration of monitoring software (SNMP, Modbus, BACnet) to provide real-time visibility into facility health.
* Advocate for and implement predictive maintenance strategies, utilizing data and monitoring tools to anticipate equipment needs before failures occur.
* Develop and deliver technical presentations that highlight the integration of power, cooling, and management layers within a unified facility ecosystem.
* Perform site walks and technical audits to identify gaps in a customer's current facilities infrastructure.
* Tailor RFP responses to highlight Vertiv's superior technical capabilities in infrastructure reliability and predictive analytics.
MINIMUM QUALIFICATIONS
* Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
* 6-8 years of experience specifically within the critical infrastructure or data center facilities industry.
* Mastery of power chain fundamentals, including Ohm's law, three-phase power calculation, and power distribution (rPDU and UPS).
* Strong technical background in thermal management, including data center cooling architectures and containment strategies.
PREFERRED QUALIFICATIONS
* Infrastructure Expert: Deep understanding of both core and edge data center designs, focusing on the intersection of power and cooling.
* Software Proficient: Advanced knowledge of monitoring software and DCIM tools used to track environmental and power metrics.
* Predictive Mindset: Familiarity with predictive maintenance sensors and analytics that drive proactive service models.
* KVM Specialist: Comprehensive understanding of IP-based KVM and management port use on servers and network equipment.
* Connectivity Knowledge: Understanding of networking protocols (SNMP, Modbus) as they relate to hardware communication and facility monitoring.
* Ability to translate complex facility requirements into clear, actionable technical solutions for non-technical stakeholders.
PHYSICAL & ENVIRONMENTAL DEMANDS
* Ability to navigate industrial facility environments and data centers safely.
TIME TRAVEL REQUIRED
* Up to 50% travel to partner sites and customer facilities.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Dive
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