Technical Sales Support Specialist
Join a growing Hartford County, CT specialty manufacturer known for its roofing attachment solutions and commitment to innovation. Become part of a collaborative team supporting customers across the U.S., Canada, Mexico, and the Caribbean while building a rewarding career in technical sales support.
Pay: $24.00 - $26.00 per hour
Job Duties & Responsibilities
* Respond to customer inquiries by phone and email, prepare accurate technical quotations, process orders, and provide product availability, pricing, and delivery information.
* Manage a high volume of quote requests, maintain accurate CRM records, and coordinate order processing, invoicing, and shipping activities.
* Interpret bills of materials (BOMs), perform basic mathematical calculations, and prepare professional quotes, contracts, and RFP/RFI responses.
* Collaborate with internal departments to deliver exceptional customer service while managing multiple priorities in a fast-paced environment.
Required Skills & Experience
* 1-2 years of customer service, sales support, administrative, technical quoting, or order processing experience with strong data entry accuracy and attention to detail.
* Proficiency with Microsoft Office (Excel, Word, Outlook, Teams), CRM or database systems, and general PC applications.
* Strong analytical, critical thinking, communication, and problem-solving skills with the ability to perform calculations involving fractions, decimals, weights, and measurements.
* Self-motivated, organized professional capable of multitasking, working with urgency, and providing consultative customer support.
Preferred Skills & Experience
* Experience in the construction, roofing, manufacturing, or technical products industry.
* Associate's or Bachelor's degree, or equivalent combination of education and experience.
Apply Today!
If you're detail-oriented, enjoy solving customer challenges, and thrive in a fast-paced technical environment, we'd love to hear from you. Apply today to join an innovative and growing manufacturing team.
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