Technical Server Support

The Reynolds and Reynolds Company

College Station, TX

JOB DETAILS
SKILLS
Application Servers, Cellular Telephone, Computer Servers, Customer Relations, Customer Support/Service, Document Management, Documentation, Fitness, Kiosks, Linux Operating System, Network Operations Center, On Site Support, Project/Program Management, Quality Assurance, Server Hardware, Server Support, Software Administration, Sports, Systems Reliability, Technical Support, Technical Writing, Testing, Training/Teaching
LOCATION
College Station, TX
POSTED
28 days ago

As a member of our Technical Server Support team, you will provide technical assistance for Reynolds application servers and related computer equipment, including electronic document management systems and customer-facing kiosks. Support is provided 24/7, primarily by phone, to both customers and Reynolds field technicians.

In this role, you will develop and maintain a strong level of technical expertise in server hardware, Linux, and proprietary software, while also evaluating new technologies. You will have the opportunity to recommend improvements to existing documentation and systems to enhance reliability. Responsibilities also include supporting and repairing internal production servers in company data centers, as well as QA and testing environments across the organization.

Preferred qualifications

  • Experience supporting application servers is a plus, but not required
  • Previous customer service or field service experience
  • Project management or involvement in technical projects
  • Ability to create and maintain technical documentation

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

  • Medical, dental, vision, life insurance, and a health savings account
  • 401(k) with up to 6% matching
  • Paid vacation, sick days, and holidays
  • Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company perks, including:

  • Referral bonuses
  • Professional development and training
  • Promotion from within
  • Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility amenities, including:

  • An onsite dining facility offering complimentary breakfast and lunch
  • A fitness center
  • An onsite medical center
  • A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

About the Company

T

The Reynolds and Reynolds Company

Reynolds and Reynolds is an industry leader in developing software and business forms for the automotive industry. These products enable car dealerships to operate more efficiently and effectively in a competitive marketplace.

Our people are the key to our ongoing success. We foster an environment that allows our associates to grow professionally through challenging work, developmental training classes and an emphasis on promotion from within. We strive for an ideal work setting by providing state-of-the-art facilities and amenities, such as on-site cafés and fitness centers, sports leagues, and participation in local charitable activities.

To learn more about what it’s like to work at Reynolds, please visit our blog at http://life.reyrey.com!

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Computer Software
FOUNDED
1866
WEBSITE
http://www.reyrey.com/