Direct Hire opportunity working for a leader in the equipment distribution industry!
Pay: starts at $60,000 based on experience
Monday thru Friday 8am 5pm schedule
This is fully in the office just outside of downtown Orlando.
Minimum Requirements:
Provide technical, sales, warranty, parts, and product support to dealers and end users through phone, email, messaging, and on-site field visits.
Administer warranty programs for manufacturers, including claims processing, credits, parts failure analysis, manufacturer reporting & returns and files, and support manufacturer technical and customer service with customer issues via email, phone or dedicated CRM.
Partner with Sales, Customer Service, Warehouse, Purchasing, Accounting, IT, and manufacturers to resolve technical issues, improve processes, enhance the dealer experience.
Manage dealer service programs, manufacturer portals, documentation, product updates, and service records while maintaining expertise across all product lines.
Perform equipment setup and attend various dealer open houses
#LI-DS1
Numbers & Facts
Location
Orlando, FL
Skills
Accountingunmatched
Claims Processingunmatched
Credit Processingunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Failure Analysisunmatched
Partner Salesunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Product Documentationunmatched
Product Supportunmatched
Purchasing/Procurementunmatched
Record Keepingunmatched
Technical Salesunmatched
Technical Supportunmatched
Warehousingunmatched
Web Programmingunmatched
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