Technical Service Center (TSC) Engineer
Location: Smyrna, GA Job Type: Full-Time | Onsite Travel: 1020% (occasional customer site visits)
Position Overview
We are seeking a Technical Service Center (TSC) Engineer to support in-house molding operations within a technical service environment. This role focuses on hands-on process support, equipment troubleshooting, mold trials, and continuous improvement initiatives related to injection stretch blow molding and injection molding systems. The ideal candidate enjoys technical problem-solving, cross-functional collaboration, and working in a fast-paced manufacturing setting.
Compensation & Benefits
Base Salary: $55,000$75,000 (commensurate with experience)
Benefits Package Includes:
100% employer-paid employee benefits
70% employer contribution for family and children
Key Responsibilities
Support day-to-day activities within the Technical Service Center molding section
Assist with new mold trials, process development, validation, and optimization
Set up and support molding machines, molds, and ancillary equipment
Document molding trials, processes, and maintenance activities
Diagnose and repair molding machinery and molds in accordance with safety and quality standards
Participate in mold design reviews and provide feedback to improve product quality
Maintain an organized, safe, and efficient work environment through 5S practices
Receive, inspect, and store incoming materials and equipment
Track inventory levels and report discrepancies or low stock
Prepare clear and organized daily and project-based technical reports
Provide technical guidance on safe equipment operation and maintenance
Collaborate with internal service, sales, and design teams to resolve technical issues
Deliver professional, customer-focused technical support
Follow all company policies, procedures, and safety regulations
Required Qualifications
12 years of experience with Injection Stretch Blow Molding (ISBM) machines OR 23 years of experience with injection molding in the plastics industry
Strong understanding of polymer materials and mold design fundamentals
Ability to read and interpret operating manuals and technical schematics (electrical, hydraulic, pneumatic)
Working knowledge of troubleshooting electrical, analog, and digital circuits
Proficiency with Microsoft Word, Excel, PowerPoint, and Google Workspace
Ability to travel up to 1020% as required
Preferred Qualifications
Associates or Bachelors degree in:
Electrical Engineering
Mechanical Engineering
Plastics Engineering
How to Apply
Interested candidates are encouraged to apply by sending their resume or reaching out directly.