Now hiring Technical Service Manager Industrial Specialties Market Remote US Remote - US We are looking for a Technical Service Manager to join our Industrial Formulators Care Chemicals team in the US. Come create chemistry with us BASFs Care Chemicals division is a leading global supplier of intermediates to cosmetics detergents and industrial manufacturing segments. We also offer solutions for technical applications and industrial process markets. Together with our customers we create innovative solutions to meet the current and future needs of society more sustainably. We contribute to the long-term success of our customers brands with a broad range of products and via our global network of production and development sites. Industrial formulators deliver value by servicing high-value life-science and industrial specialty segments with high-performance ingredients used across diverse industrial applications. We elevate everyday outcomes through superior chemistry that boosts application and process performance supplying surfactants chelates and water-soluble polymers to industrial customers and end-use markets including agrochemical CASE raw materials emulsion polymer latex manufacturing aqueous resin emulsions wetting and rheology modifying additives manufacturing pigment dispersions pulp and paper water treatment rubberplastic textile & leather health and contractchemical processing manufacturing. We are seeking a results driven professional to join the Industrial Formulators Care Chemicals team and lead field technical market development for the industrial specialties segment. You will own the segments technical pipeline and lead day-to-day field execution - building and nurturing technical relationships with customer R&D and technical teams through regular on-site engagement troubleshooting and application support. You will provide hands-on technical service to solve problems drive new customer project development deliver technical trainings and accelerate adoption of our portfolio by providing data-driven performance justification that supports commercial wins. As the end-market technical expert you will partner closely with the commercial team to identify and pursue customer opportunities coordinating with regional and global technical and development teams to deliver tailored customer solutions. You will develop and optimize field tactics that translate technical capabilities into business value lead technical project delivery strengthen BASF portfolio position and elevate BASF as the preferred surfactant partner for customer technical teams across industrial end-markets. As a Technical Service Manager Industrial Specialties Market Remote US you create chemistry by... Customer Technical Support Leads field technical activities and serves as the primary technical contact for customer R&D production and technical teams. Resolves complex technical issues and provides application expertise and builds strong long-term technical relationships through proactive engagement and timely follow-up. Technical Project Leadership Builds and own the technical opportunity pipeline leads customer technical projects guiding technical teams on application testing and troubleshooting to meet customer needs. Product & Application Development Support Identifies customer pain points and unmet needs collaborate with R&D to modify or develop products and support new production introductions and commercialization Commercial & Sales Support Collaborate with commercial and marketing teams to support account managers by developing segment-specific value propositions technical briefs and application data that demonstrate customer benefits and enable formulation success. Technical Sales Enablement Develop and maintain end market-specific technical sales collateral presentations technical selling stories case studies sales spotlight programs and internal training to enable sales across distribution direct sales and BASF internal transfer partners - to win business and achieve correct market technical positioning for the BASF portfolio. Market Intelligence Monitor market trends raw material shifts competitor activities customer needs and relevant regulatory changes translate insights into actionable recommendations for segment strategies product development and portfolio positioning If you... Hold a Bachelors degree in chemistry chemical engineering or a related scientific discipline. MScPhD is a plus. Bring minimum of 8 - 10 years of direct experience in formulating conducting application work and providing technical service in the fields of emulsification dispersing defoaming and rheology modification for industrial market segments of emulsion polymer latex synthesis aqueous resin emulsions based coatings formulations pulp textile chemical processing and manufacturing and water treatment using surfactants water soluble polymers chelates and acid based catalysts. Possess strong hands-on formulation and troubleshooting skill with demonstrated ability to solve complex technical challenges across known and novel applications Bring strong interpersonal and communication skills customer-oriented with a focus on delivering value and building long-lasing partnerships Have accurate commercial awareness with the ability to translate technical benefits into customer value propositions and sales enablement tools Are willing to travel frequently to customer sites jointly and independent of sales Create your own chemistry with youBASF At BASF you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits BASF provides you with access to a wide range of elements to help you be your best. Its what we call youBASF . We are committed to providing benefits programs and opportunities that support our employees overall well-being personal growth and a safe collaborative and inclusive work environment. Just some of the many benefits we offer include Flexible work arrangements whenever possible Highly competitive retirement savings plan with company match and investment options Well-being programs that include comprehensive mental health support for you and your household family members Family forming benefits fertility adoption and surrogacy reimbursement maternityparental leave and more Back-up child and elder care with discount programs for families of all ages and stages Mentoring and career development opportunities that allow you to share learn and thrive Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. Employee crisis support for when the unexpected happens Access to our BASF wine cellar employee discounts and much more About us As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic environmental and sustainability challenges for more than 150 years At BASF we empower our employees with the tools guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all our success is linked to yours. Whatever path you envision BASF is a great place to build a rewarding successful career. Belong to Something Bigger. belongatBASF Privacy statement BASF takes security & data privacy very seriously. We will never request financial information of any kind via email private text message or direct message on any social medial platform or job board. Furthermore we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above please contact Careers.NorthAmericabasf.com to report fraud. Pay transparency BASF is committed to pay transparency practices. The competitive Pay Range for this role is 136000 - 170000. Actual pay will be determined based on education certifications experience and other job-related factors permitted by law. Equal employment opportunities We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race age citizenship color religion sex marital status national origin disability status gender identity or expression protected veteran status or any other characteristic protected by law. Applicants must be currently authorized to work in the United States on a full-time basis.