Technical Service Representative - Minneapolis/St.Paul

BASF SE

Minneapolis, MN

JOB DETAILS
SALARY
$90,000–$100,000 Per Year
SKILLS
Automotive Industry, Automotive Manufacturing, Body Shop, Business Development, Chemistry, Communication Skills, Compensation and Benefits, Customer Relationship Management (CRM), Customer Support/Service, Environmental Economics, Green Construction, High School Diploma, Matching Gift Programs, Mentoring, Microsoft Office, Painting (Facilities and Maintenance), Performance Metrics, Problem Solving Skills, Process Development, Process Improvement, Root Cause Analysis, Sales, Search Technology, Software Administration, Software Development, Sustainability, Technical Recruiting, Technical Support
LOCATION
Minneapolis, MN
POSTED
30+ days ago

Now hiring Technical Service Representative - Minneapolis/St. Paul

Field Role: Minneapolis/St. Paul Company Car: Provided Location: Minneapolis, MN

We are looking for a Technical Service Representative to join our Automotive Refinish team in Minneapolis, MN. Come create chemistry with us.

BASF Automotive Refinish Coatings Solutions offers high-quality refinish paint brands and paint-related products to body shops from around the world. Our solutions are approved by the worlds leading automotive manufacturers for the repair of their vehicles. We provide collision centers with a vast array of solutions that help drive their business performance and efficiency.

At the heart of our business are our people and our trainers who take care of our customers needs, including:

  • Car painting skills
  • Advanced body shop management solutions
  • Sophisticated management solutions

Our team is searching for a Technical Service Representative to work with some of the largest Body Shop organizations in the market through:

  • Paint application process development
  • Correct application of products through teaching & hands-on demonstrations
  • Helping the sales team convert new business

You will work closely with the sales team to make sure our customers are properly trained and supported and can effectively utilize our product offerings. In addition, you will work with the Business Development and Sales team to ensure identified Body Shop KPIs are achieved.

The geographical area for this role encompasses the state of Minnesota, specifically focusing on the Minneapolis/St. Paul and surrounding markets.

As a Technical Service Representative - Minneapolis/St. Paul, you create chemistry by:

  • Being responsible for the technical success and ongoing support of BASFs automotive refinish business and products within the Minnesota market.
  • Making process improvement recommendations that can be highly valuable to our customers.
  • Training and developing our Body Shop and Distribution customers.
  • Helping our customers be more proficient in product application, selling, and implementing new products, and generating a positive experience with BASF-branded products.
  • Adding value to our customers through root cause analysis, troubleshooting technical applications, and color match issues.
  • Participating in the technical aspect of the sales process.

If you:

  • Hold an Associates or Bachelors degree (recommended) or High School Diploma/GED.
  • Have at least 5 years of experience training or working hands-on with Automotive Coatings materials within the automotive market.
  • Are proficient in Microsoft Office tools (CRM expertise is a plus).
  • Are able to communicate effectively and know how to collaborate for achievement.

Create your own chemistry with you at BASF.

At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. Its what we call youBASF.

We are committed to providing benefits programs and opportunities that support our employees overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. Just some of the many benefits we offer include:

  • Flexible work arrangements whenever possible.
  • Highly competitive retirement savings plan with company match and investment options.
  • Well-being programs that include comprehensive mental health support for you and your household/family members.
  • Family forming benefits (fertility, adoption, and surrogacy reimbursement, maternity/parental leave, and more).
  • Back-up child and elder care with discount programs for families of all ages and stages.
  • Mentoring and career development opportunities that allow you to share, learn, and thrive.
  • Matching gifts program that allows you to deepen the impact of your contributions to qualified charities.
  • Employee crisis support for when the unexpected happens.
  • Access to our BASF wine cellar, employee discounts, and much more.

About us As one of the largest chemical companies in North America, we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years. At BASF, we empower our employees with the tools, guidance, and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career. Belong to Something Bigger.

Privacy statement BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message, or direct message on any social media platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhr.bASF.com to report fraud.

Pay transparency BASF is committed to pay transparency practices. The competitive Pay Range for this role is $90,000 - $100,000. Actual pay will be determined based on education, certifications, experience, and other job-related factors permitted by law.

Equal employment opportunities We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Applicants must be currently authorized to work in the United States on a full-time basis.

About the Company

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BASF SE