Technical Services Manager - Brazing

EG Professional

Hartford, CT

JOB DETAILS
SKILLS
AS 9100, Brazing, Business Support, Communication Skills, Continuous Improvement, Corrective Action, Customer Support/Service, Environmental Compliance, Heat Treatment, Leadership, Maintain Compliance, Material Science, Problem Solving Skills, Procedure Development, Process Improvement, Prototyping, Root Cause Analysis, Safety Compliance, Solution Sales, Technical Leadership, Technical Sales, Technical Services Management, Technical Writing, Willing to Travel
LOCATION
Hartford, CT
POSTED
Today

Technical Services Manager – Brazing 

Can be located in CT, NH, SC

Position Summary 

Join a global leader in advanced heat treatment and surface technologies. As the Technical Services Manager – Brazing, you will serve as the senior technical expert, partnering with customers, operations, and commercial teams to deliver high-quality, reliable processing solutions while driving continuous improvement. 

Key Responsibilities 

  • Serve as subject matter expert in brazing, nitriding, and FNC processes 

  • Support customers and sales with technical solutions, prototypes, and issue resolution 

  • Drive compliance with AS9100, NADCAP, and customer requirements 

  • Identify root causes of quality issues and implement corrective actions 

  • Develop and optimize process parameters and control plans 

  • Support new business launches, including FAIRs and sample approvals 

  • Train teams on heat treatment principles, SPC, and inspection methods 

  • Develop procedures, specifications, and technical documentation 

  • Champion safety, environmental compliance, and continuous improvement 

  • Travel 15–20% 

Qualifications 

  • Bachelor’s degree in Materials Science or related engineering field 

  • 5+ years of experience in heat treatment or metals processing 

  • Brazing and/or nitriding experience preferred 

  • Knowledge of AS9100, NADCAP, IATF 16949, CQI-9, CQI-12 

  • Strong leadership, communication, and problem-solving skills 

  • Aerospace and Lean/Six Sigma experience preferred 

Why Join Us 

Be part of a globally respected company offering excellent benefits, career growth, and the opportunity to solve complex metallurgical challenges in a collaborative, safety-focused environment.

About the Company

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EG Professional