Technical Services Manager - Video

Careers Across ETP & Our Family of Brands

Columbia, Maryland

JOB DETAILS
SKILLS
Audiovisual, Broadcasting, Communication Skills, Continuous Improvement, Customer Service Operations, Customer/Client Research, Documentation, Equipment Selection, Identify Issues, Leadership, Mail Processing, Operational Support, Problem Solving Skills, Production Management, Quality Control, Site Evaluation, Staff Development, Strategic Planning, Team Lead/Manager, Team Player, Technical Leadership, Technical Operations, Technical Recruiting, Technical Services Management, Technical Strategy, Technical Support, Technical Writing, Technical/Engineering Design, Video Production, Warehousing
LOCATION
Columbia, Maryland
POSTED
30+ days ago

Location: Columbia, MD | Lititz, PA | Schedule: Full Time | Pay Range: $80,000/yr – $96,500/yr (Based on experience & qualifications)

Technical Services Manager - Video | Lead the Vision. Elevate the Standard. Deliver the Experience.

EventEQ is seeking a Technical Services Manager - Video to lead technical planning, team coordination, and execution for live event video services across a wide range of productions. This role serves as a key connection between clients, technicians, operations, and leadership to ensure every production is delivered with precision, creativity, and technical excellence.

If you are a collaborative leader with strong video production knowledge, crew management experience, and a passion for live events, this is your opportunity to help drive high-impact productions while growing your career with EventEQ.

Who We Are

EventEQ, part of Entertainment Technology Partners (ETP), specializes in delivering impactful live event experiences through industry-leading audiovisual production services. From corporate events and live broadcasts to concerts and large-scale productions, we bring creative visions to life through innovation, teamwork, and operational excellence.

What You’ll Be Doing

As the Technical Services Manager - Video, you will oversee technical operations, workflow coordination, staff development, and video system execution across EventEQ productions.

Technical Leadership – Collaborate with internal teams to maintain technical excellence across video services and event execution
Show Planning & Review – Review show quotes, equipment selections, and labor requirements to ensure proper staffing and technical solutions
Team Management – Recruit, support, and retain full-time and freelance video technicians while assisting with scheduling and quality control processes
Venue Coordination – Participate in venue walk-throughs and site evaluations to identify technical requirements and production considerations
Cross-Brand Collaboration – Build strong working relationships with video leadership teams across ETP brands
Technical Design Support – Evaluate client needs, venue limitations, and production requirements to recommend practical and creative video solutions
Equipment Planning – Coordinate equipment use, placement, and workflow planning to support efficient execution
Documentation & Execution – Ensure technical documentation and production details are accurate and prepared for warehouse prep and onsite operations
Staff Development – Identify training opportunities and support ongoing technical development for technicians and QC staff
Technical Troubleshooting – Provide advanced troubleshooting support and escalation assistance during show preparation and execution
Post-Show Review – Review post-show reports and assist in resolving technical, customer, or logistical issues
Operational Support – Assist with additional operational and technical responsibilities as business needs evolve

What We’re Looking For

• Proven experience in live event video services, AV production management, or technical operations leadership
• Strong understanding of video systems, technical design, signal flow, and troubleshooting
• Experience leading crews, workflows, and technical execution in fast-paced event environments
• Strong communication, leadership, organizational, and problem-solving skills
• Ability to balance hands-on technical responsibilities with strategic planning and team coordination
• Commitment to customer service, operational excellence, and continuous improvement
• Ability to work collaboratively across departments and production teams

Why Join EventEQ

Creative Leadership – Help lead high-impact productions and complex live event experiences
Career Growth – Expand your leadership and technical expertise within a growing organization
Collaborative Culture – Join a people-focused team built on creativity, innovation, and teamwork
Industry Impact – Work on exciting events, broadcasts, and productions nationwide
Comprehensive Benefits – Medical, dental, vision, life and disability insurance, flexible spending account, 401(k) with company match, and paid time off

EventEQ is a Tobacco-Free and Drug-Free Workplace and an Equal Opportunity Employer. We participate in E-Verify and comply with all applicable leave laws including FMLA.

Ready to lead exceptional video productions and deliver unforgettable event experiences? Apply today and take your career Beyond Technology with EventEQ.

About the Company

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Careers Across ETP & Our Family of Brands