Nucor Steel Arkansas is seeking qualified applicants for the position of Technical Services Supervisor. This leadership role is responsible for driving technical excellence, supporting our customers, developing teammates, and partnering across the division to improve product quality and operational performance.
Responsibilities include, but are not limited to:
Foster a culture centered on safety, quality, teammate development, and continuous improvement.
Lead sales technical services, including direct technical contact with OEMs and key customers.
Coordinate communication of customer concerns and technical issues across production, maintenance, and sales teams.
Manage the division's customer claims process, ensuring timely investigation and resolution.
Lead defect investigations and root cause analyses for field performance issues.
Drive product and process improvements across the division to enhance quality, performance, and customer satisfaction.
Ensure the timely evaluation and disposition of production holds.
Analyze production costs and performance data to identify opportunities that improve profitability and operational effectiveness.
Coach, mentor, and develop the Technical Services team while fostering technical growth and leadership development.
Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.
Minimum Qualifications:
Bachelor's degree in Metallurgy, Materials Science, or a minimum of five years of experience in steel metallurgy.
Preferred Qualifications:
Experience with hot-rolled, cold-rolled, and coated flat-rolled steel products.
Demonstrated success in customer technical service, problem-solving, and cross-functional collaboration.
Previous experience leading technical teams or mentoring metallurgical professionals.
Nucor is an Equal Opportunity Employer and a drug-free workplace
Nearest Major Market: Jonesboro Nearest Secondary Market: Memphis
Nucor Corporation is acting as an Employment Agency in relation to this vacancy.
Numbers & Facts
Location
Blytheville, Arkansas
Skills
Accounts Receivableunmatched
Claims Processingunmatched
Coachingunmatched
Continuous Improvementunmatched
Cost Analysisunmatched
Cross-Functionalunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Housekeeping/Cleaningunmatched
Lead Generationunmatched
Leadershipunmatched
Material Scienceunmatched
Mentoringunmatched
Metallurgyunmatched
OEM (Original Equipment Manufacturer)unmatched
Operational Improvementunmatched
Operational Strategyunmatched
Performance Analysisunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Production Costingunmatched
Profit & Lossunmatched
Quality Managementunmatched
Root Cause Analysisunmatched
Safety/Work Safetyunmatched
Salesunmatched
Secondary Marketsunmatched
Team Lead/Managerunmatched
Technical Leadershipunmatched
Technical Salesunmatched
Technical Services Managementunmatched
Technical Supportunmatched
Time Managementunmatched
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