Technical Solutions Analyst

Position Summary:

The Technical Solutions Analyst supports reporting, automation, process improvement, and business systems initiatives across the organization. This role works closely with leadership to improve operational visibility, troubleshoot system and data issues, and assist with business technology projects involving Microsoft Dynamics, Power BI, Power Automate, Excel, and related platforms. This position is ideal for someone who enjoys problem solving, analytics, and helping bridge business operations with technology.

Education:

• Associate or bachelor’s degree preferred, but not required
• Business, Information Technology, Data Analytics, or related field preferred
• Equivalent hands-on experience is absolutely fine

Certifications (not required, but bonuses):

• Power BI Fundamentals or PL-300
• Microsoft Dynamics Fundamentals
• Microsoft Power Platform certifications
• Data analytics or reporting certifications

Years of Experience:

• 3–7 years preferred
• Experience with analytics, reporting, systems administration, or business systems helpful
• Strong aptitude and operational experience may substitute for formal education

Key Responsibilities:

• Build and maintain dashboards, reports, and operational analytics
• Assist with Power Automate workflows and process improvements
• Support Microsoft Dynamics and Power Platform administration tasks
• Identify operational inefficiencies and recommend improvements
• Troubleshoot data, workflow, and system-related issues
• Coordinate and support technology initiatives and projects
• Assist with documentation, SOP creation, and process mapping
• Work with business teams to validate information and resolve inconsistencies
• Help monitor reporting accuracy and operational performance metrics
• Clearly document findings, recommendations, and completed work