Duration: 6+ Months (Possible Extension)
Job Description:
We are seeking a Technical Solutions Engineer to support large-scale interoperability initiatives across Android messaging platforms. This role is focused on technical operations, data analysis, issue investigation, and cross-functional collaboration rather than software development. The ideal candidate will possess strong analytical and troubleshooting skills, effectively communicate technical issues, and work closely with internal and external stakeholders to drive issue resolution.
Responsibilities:
- Analyze and investigate technical issues using SQL and data analysis techniques.
- Troubleshoot complex operational and interoperability issues across messaging platforms.
- Collaborate with Engineering, Product, and external partner teams to communicate issue severity and impact.
- Provide actionable feedback and coordinate timely issue resolution.
- Escalate critical issues as needed while ensuring effective stakeholder communication.
- Manage multiple priorities in a fast-paced environment.
- Support technical operations and contribute to continuous process improvements.
Experience:
- Experience in Technical Solutions Engineering, Technical Solutions Consulting, Technical Account Management, QA Management, Carrier Operations, Wireless Telecommunications, OEM Partner Support, or a related technical field.
- Strong experience with SQL, data analysis, issue investigation, and technical troubleshooting.
- Proven ability to work cross-functionally with technical and business stakeholders.
- Experience managing multiple priorities and delivering solutions in a collaborative environment.
Skillsets:
- SQL
- Data Analysis
- Technical Troubleshooting
- Issue Investigation
- Stakeholder Management
- Technical Communication
- Cross-Functional Collaboration
- Analytical Problem Solving
- Issue Escalation and Resolution
- Android Messaging Platform Knowledge (preferred)
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.
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