Technical Solutions Specialist

Technical Solutions Specialist

People behind the solutions

At Fuller Technologies we know that building a strong team starts with creating opportunities for growth. For over a century, we’ve supported the people behind the solutions, fostering a culture where hard work is valued, learning is encouraged, and teamwork drives success.

Here, you’ll find the tools and support to develop your skills and take your career further. Join us and become part of a company that values your contributions and is committed to helping you succeed—every step of the way.

About the role

As a Technical Solutions Specialist, you will provide technical and administrative support to our Sales, Engineering, Customer Service, and Purchasing teams. You will help research and validate parts and materials, review technical drawings and manuals, answer basic technical questions, and ensure accurate information is available to support customer inquiries and order execution.

This is an internally focused, developmental role ideal for someone with technical aptitude, strong organizational skills, and an interest in learning industrial equipment and technologies. You will also help organize legacy technical information and improve part-number data, while building the knowledge and experience to grow into broader technical support or Service Engineering opportunities over time.

Your responsibilities

• Provide basic technical support to Sales, Customer Service, Purchasing, and other internal teams
• Research and validate parts and materials using equipment information, technical drawings, specifications, manuals, and other documentation
• Review technical documentation to identify and communicate accurate information
• Answer basic technical questions and collaborate with Engineering and other internal teams when additional support is needed
• Support customer inquiry and order handling by ensuring technical information and documentation are accurate and organized
• Help drive the cleanup and deduplication of legacy part numbers in collaboration with Product Engineering
• Support the archival, organization, and storage of Fuller’s legacy technical documentation
• Identify discrepancies and assist with basic troubleshooting and problem solving
• Develop knowledge of Fuller products, equipment, systems, and technologies over time
• Collaborate across teams while managing multiple requests and priorities

What you bring

• Vocational/technical training, an Associate degree, or a Bachelor’s degree in Engineering Technology, Mechanical Technology, Engineering, CAD/Drafting, Industrial Technology, or another related technical field preferred
• Basic ability to read and understand technical drawings, manuals, specifications, and other technical documentation
• Basic problem-solving and troubleshooting skills with the ability to research information and identify discrepancies
• Strong organizational skills and attention to detail, particularly when working with technical information and records
• Ability to manage multiple requests and work effectively with cross-functional teams
• Strong written and verbal communication skills
• Curiosity and willingness to learn new products, equipment, systems, and technologies
• Prior experience in industrial equipment, manufacturing, technical support, maintenance, spare parts, or a related environment is helpful, but not required

What we offer

• Global network of supportive colleagues and growth opportunities.
• Competitive benefits package including health, dental, disability, life, and voluntary insurance options
• Time to recharge through PTO, plus 10 annual holidays, and parental leave
• Retirement preparation with a 401(k) and company matching
• Financial support for continuing education
• Annual bonus for Professional Engineering licenses
• Employee Assistance Program
• An equal opportunity employer committed to creating a diverse and inclusive workplace

As an equal opportunity employer, Fuller Technologies embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is. In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, marital status, number of children, and photographs from your application materials.

Fuller Technologies is a leading supplier of engineering, equipment and service solutions to customers in the cement industry – for more information please visit www.fuller-technologies.com.