Technical Specialist - General Professional Intern 2027

Introduction

Help shape how IBM teaches and adopts AI at scale. You'll get hands-on with emergent AI practices and building blocks - things like writing SKILL.md files, authoring agent skills, and other conventions the field is still inventing - across tools like Copilot, Rovo, Slackbot, and Box AI. You'll bring a fresh perspective on what concepts and skills we should be teaching employees as this space evolves.

Your role and responsibilities

• Experiment with emergent AI-building practices (e.g., authoring SKILL.md files, agent skill design, prompt/skill packaging conventions) across platforms like Copilot, Rovo, Slackbot, and Box AI

• Help design and test "Recipes" and learning concepts for the Toolbox (Digital Workplace) AI Cookbook based on hands-on findings

• Support pilots of new AI practices and document findings and readiness gaps

• Help deliver enablement sessions and Office Hours, including prep materials and follow-up content

• Analyze adoption data and summarize results for team and leadership reviews

• Draft user-facing content and triage questions in Toolbox (Digital Workplace) AI community channels

Required education

High School Diploma/GED

Preferred education

Bachelor's Degree

Required technical and professional expertise

• Pursuing a Bachelor's or Master's in Computer Science, Information Systems, HCI, or related technical field

• Ability to learn new, still-evolving concepts quickly and explain them to non-technical users

• Strong written communication and basic data analysis skills (e.g., Excel or SQL-level)

Preferred technical and professional experience

• Hands-on curiosity with generative AI - prompt design, agent skills, or similar emergent conventions

• Familiarity with enterprise collaboration tools (Microsoft 365, Slack, Box, Jira, etc.)

• Comfort picking up new, still-evolving technical standards quickly

ABOUT BUSINESS UNIT

IBM Finance & Operations (F&O) provides critical capabilities that enable IBM to operate as a data-driven enterprise powered by intelligent workflows. Our teams span Finance, Transformation & Operations, Strategy, and Mergers & Acquisitions. We partner across the company to drive business performance, enterprise transformation, and long-term growth. Through data-driven insights, innovative solutions, and strategic execution, we help IBM deliver greater value to clients, partners, employees, and shareholders.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

Supplemental 1 employees may be eligible for up to 8 paid holidays, minimum of 56 hours paid sick time and the IBM Employee Stock Purchase Plan. IBM offers paid family medical leave and disability benefits to eligible employees where required by applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 15 days from this date or less if not needed to fill the role.

We consider qualified applicants with criminal histories, consistent with applicable law.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.