Administrative Management, ArcGIS, Budgeting, Calendar Management, Cartography, Communication Skills, Data Quality, Database Administration, Database Extract Transform and Load (ETL), Database Technology, Documentation, ESRI, Editing, Field Mapping, Geographic Information Systems (GIS), Geometry, Identify Issues, Incident Response, Internet Application, Needs Assessment, Operational Support, Operations, Organizational Skills, Presentation/Verbal Skills, Product Lifecycle, Quality Assurance, Quality Control, Reporting Dashboards, Requirements Management, Resolve Customer Issues, Sales Management, Software Administration, Software Development, Spatial Data, Systems Administration/Management, Team Player, Willing to Travel, Writing Skills
Building B1020 Birch Ridge DriveRaleigh, NC
NCDIT-T GIS Team seeks a Technical Specialist Junior that will provide dedicated support the STOC and Transportation Mobility & Safety by assisting with maintaining and updating GIS data used in routing, traffic operations, and incident response.
- The candidate will need to come on-site on the first day to collect equipment.
- All candidates must be local to the Triangle region of North Carolina.
- This position may require on site attendance when business needs warrant in person participation, such as scheduled meetings or other task specific activities.
NCDIT-Transportation (NCDIT-T) GIS Team is seeking a Technical Specialist Junior that will provide dedicated support the State Traffic Operations Center (STOC) and Transportation Mobility & Safety Unit by assisting with maintaining and updating GIS data used in routing, traffic operations, and incident response. This role works with TM&S staff to understand basic workflow needs, assist with gathering requirements, and help build simple to moderately complex maps, dashboards, and GIS tools that support daily operations. The primary focus is to communicate clearly with non-GIS users, ask questions to understand requests, and follow established GIS Unit standards when creating or updating data and applications. Daily work includes editing geometry, updating events and attributing data, performing QA/QC checks, and assisting with progress tracking and documentation. The role may also support Arcade coding and help with ETL processes under guidance from more senior team members.
This position will require an advanced knowledge of ArcGIS Online, the Esri Software Suite, and ArcGIS Enterprise. The candidate must be able to build web mapping applications independently, publish hosted and referenced feature services, and understand the life cycle of GIS products from requirements gathering to databases, schema creation, cartography, application development, and maintenance.
Note: Candidates must be willing and able to perform 12+ hour days in the event of a major emergency activation, including evenings, weekends, and holidays. The ideal candidate will be able to travel to and from the STOC in Raleigh for in-person support during a major activation lasting >5 days. The State will not cover this travel expense, and it must be budgeted and supplied by the contracting firm. Candidates will be paid a flat hourly rate during approved overtime hours, if required. Preference will be given to candidates that live within < 1 hour commute to STOC.
The ideal candidate will be able to shadow meetings, listen to issues, and independently identify potential GIS solutions based on complex issues. The ability to quickly generate solutions and describe them to non-IT personnel is essential to this role. Documentation, organization, and communication skills are required. This position will report to the Specialist Expert position and must be able to take direction and work collaboratively extremely well, both in person, and remotely.
A sample of work is required as part of the submission for this position. A sample of work can include documentation of a GIS process, a cartographic map, a report on a GIS solution, or a link to a GIS application in which the candidate was the primary creator/developer.
Role/Responsibilities:
-Update and maintain GIS data by editing geometry, events, and attributes to support STOC and TM&S operations.
-Perform routine QA/QC checks to ensure data accuracy and follow established GIS Unit workflows and standards.
-Assist in creating and updating basic to moderate complexity maps, dashboards, and GIS tools used for routing, signal operations, incident response, and situational awareness.
-Work with TM&S staff to understand their requests, ask clarifying questions, and document requirements in a clear and simple way.
-Write basic Arcade code to support mapping, queries, calculations, and display.
-Support ETL processes under guidance from senior GIS staff, helping keep data and applications up to date.
-Attend STOC meetings to observe workflows and learn operational needs, gradually building the context needed to support the future GIS solutions.
-Provide general GIS support by answering user questions, troubleshooting simple issues, and escalating more complex problems to senior staff.
-Report to Specialist Expert and work effectively as a team.
Required/Desired Skills
| Skill | Required /Desired | Amount | of Experience |
|---|
| ArcGIS Pro | Required | 4 | Years |
| ArcGIS Online Administration, Web Mapping, and Cartography | Required | 4 | Years |
| Survey123, Field Maps, Experience Builder | Required | 2 | Years |
| Strong oral and written communication, translation of non-GIS meetings and requests to GIS outcomes | Required | 4 | Years |
| ArcGIS Enterprise Administration & Server Management | Highly desired | 2 | Years |
| Arcade & Python Scripting | Highly desired | 2 | Years |
| GIS for Public Safety | Nice to have | 2 | Years |
Questions
| No. | Question |
|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | The role is hybrid, and we require the candidate to be local to the Triangle area. While most working days will be remote, there may be the occasional need to be on-site at customer offices in NCDOT s Wake/Durham County offices. Do you accept this requirement? |
| Question3 | Your candidate must be able to attend an in-person interview. Do you agree to this requirement? |
| Question4 | How soon can your candidate start if selected for this opportunity? |
| Question5 | Vendors are encouraged to submit candidates that are available for the duration of the assignment. Do you anticipate your candidate being able to work until the proposed end date listed on this VectorVMS req? |
| Question6 | Vendors must disclose to the agency if the candidate will be subcontracted at the time of submission. Is your candidate an employee of your company or a subcontractor? Please be sure to notify a CAI Account Manager if your candidate's employee status changes. |
| Question7 | Vendors must notify the agency if any portion of the requirements listed in this task order will be outsourced to other countries. Do you anticipate outsourcing any work being done for this assignment to another country? |
| Question8 | Candidates submitted above the hourly Vendor Rate of $$$ may not be considered for this assignment. Do you agree to this requirement? |
| Question9 | Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked by the engaged resource. It is the responsibility of the Vendor to adhere to any applicable compensation laws including payment for overtime hours. Do you agree to this requirement? |
| Question10 | Have you thoroughly validated, and attest to the accuracy of, the credentials listed throughout your candidate s VectorVMS profile and resume pursuant to Section 5.2.5 of ITS-009440? |
| Question11 | ONLY SUBMIT CANDIDATES CURRENTLY LIVING IN THE RALEIGH/DURHAM/CHAPEL HILL, NC AREA. Please list where your candidate is currently located. |
| Question12 | A sample of work is required as part of the submission for this position. A sample of work can include documentation of a GIS process, a cartographic map, a report on a GIS solution, or a link to a GIS application in which the candidate was the primary creator/developer. Do you accept this requirement? |