Job Description
Job Title: Technical Support 3/IT Hardware Asset Analyst
Location: Virginia State University, VA
Duration: 9+months
Type: Contract
100% Onsite and In-person Interview.
Job Description:
Required:
Location: Virginia State University, VA
Duration: 9+months
Type: Contract
100% Onsite and In-person Interview.
Job Description:
- Coordinate the transfer of IT assets between business units with 5 to 7 business days.
- Generate, distribute, & review weekly IT asset management reports.
- Complete ITSM tickets within 7 - 10 business days.
- Monitor the ITSM IT Asset Management queue on a daily basis.
- Updating notes with clear and accurate information to ensure that the lifecycle of the ticket accurately captured.
- Correctly Managing ITAM Queue
- Assist with Asset IMAC and PC Refresh process
- Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department
- Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.
- Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.
- Assist in the Reconcile process of Software repository with ISO Approval list on a semiannual basis.
Required:
- IT Asset Management
- Hardware Inventory Management
- ITSM/Ticketing System
- Microsoft Excel
- Asset Lifecycle Management
- Software License Management
- Inventory Auditing
- Must be able to lift, pull or push 50lbs as a regular part of the job duties.
Numbers & Facts
| Location | Petersburg, VA |
| Industry | Computer/IT Services |
| Company Size | 20 to 49 employees |
| Year Founded | 2002 |
| Website | http://crescensinc.com/ |
About Company
Crescens Inc. is an industry leader in providing IT staffing services and tailored workforce solutions to meet the demanding expectations and distinctive needs of clients across the United States and Canada. We have grown tremendously in the past years and have been applauded by our clients for the quality of workforce and the quick turnaround time. We have evolved from good service to great service and all management plans are geared towards quality.
Our vision is to be the best in Talent Acquisition and strive for excellence consistently by focusing on four performance dimensions; Quality, Efficiency, Cost and Risk. A satisfied client and candidate are the backbone to our continued success. Headquartered in New Jersey, we are a team with unique expertise to deliver exceptional results to our clients by setting benchmarks and establishing best practices.
Skills
- Analysis Skillsunmatched
- Apple iMacunmatched
- Asset Managementunmatched
- Auditingunmatched
- Computer Maintenanceunmatched
- Desktop PCunmatched
- ISO (International Organization for Standardization)unmatched
- IT Service Management (ITSM)unmatched
- Inventory Managementunmatched
- Lift/Move 50 Poundsunmatched
- Microsoft Excelunmatched
- Network System Hardwareunmatched
- Software Administrationunmatched
- Software Installationunmatched
- Software License Managementunmatched
- Software Licensesunmatched
- Technical Supportunmatched
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