Technical Support Analyst (Applications)

Lancesoft

Parma, OH

JOB DETAILS
SALARY
$28
SKILLS
Acceptance Testing, Analysis Skills, Bash Scripting, Billing, JavaScript, Microsoft Active Directory, Onboarding, Production Control, Production Support, Python Programming/Scripting Language, Quality Control, Scripting (Scripting Languages), Software Administration, Technical Support, Windows PowerShell
LOCATION
Parma, OH
POSTED
3 days ago

Job Description:
The hiring managers are looking for application/software support skills with demonstratable skills or experience to provide production support for company's expanding services for existing Print & Mail clients.
Primary application services include but are not limited to workflow development, Weborder commerce systems for Print-on-demand, Avanti Slingshot production control & Billing system, and performing QC and UAT processes for new client onboarding services. Knowledge of infrastructure like networking, active directory etc. Is helpful in application support but not the focus of an application administrator. Experience with ServiceNow/ticketing systems is good, but they would also like to see candidates with experience supporting enterprise application(s) or Business process applications.
Coding and scripting knowledge (bash, powershell, javascript, python or other scripting languages) to support them would be a plus.
 

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/