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Technical Support Associate

Lancesoft

Richardson, TX

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JOB DETAILS
SALARY
$28.93
SKILLS
Capital Equipment Purchasing, Control Systems, Cross-Functional, Documentation, Electronics, High Voltage (HV), Identify Issues, Maintenance Services, Manufacturing, Manufacturing Equipment Maintenance, Operational Support, Optics, Preventative Maintenance, Schematics, Technical Drawing, Technical Support, Technical Writing
LOCATION
Richardson, TX
POSTED
30+ days ago
Job Description:
 
Job Title: Technical Support Associate
Job Duration: Temp to hire
Est. Pay Range: $28.93-$31.24/hr (USD)
Work Type Onsite (Richardson Texas)
 
Description:
 
  • Client is seeking a highly experienced and hands-on Technical Support Associate to support our Operations Repair & Maintenance Team within Optics Manufacturing.
  • The successful candidate will play a critical role in ensuring production readiness and uptime across multiple factories, including Optical Fabrication, Diamond Point Turning, Optical Coating, and Assembly/Test.
  • You will work closely with Engineering, Maintenance, Quality, and Operations to proactively address factory equipment needs, implement preventive maintenance, and lead or support equipment upgrades and installations.
  • This is a highly hands-on, technical position in a fast-paced, high-demand defense manufacturing environment.
 
Key Responsibilities:
  • Perform troubleshooting, maintenance, and repair of electronic, mechanical, and automated manufacturing equipment.
  • Lead or support installation and upgrade of new or existing production equipment.
  • Develop and follow preventive maintenance procedures (including Lockout/Tagout).
  • Use multimeters, current probes, schematics, and technical manuals to diagnose complex issues.
  • Collaborate cross-functionally to ensure factory equipment is safe, reliable, and efficient.
  • Support layout planning, capital equipment procurement, and documentation updates.
  • Participate in call-in and weekend work as required to support critical operations.
  • Follow all OSHA and Raytheon safety protocols.
 
Required Qualifications:
  • Minimum 5-8 years of hands-on experience in equipment maintenance in a manufacturing/production setting.
  • Strong mechanical aptitude and troubleshooting skills.
 
Experience working with:
  • Automated equipment and control systems High voltage systems (480V, 208V, 110V, and DC voltages) Multimeters, current probes, and diagnostic instruments Ability to work from schematics, technical drawings, manuals, and verbal instructions.
  • Experience interfacing with multi-disciplinary teams and working with minimal supervision.
  • Must be able to work 2nd shift after training, with flexibility for weekends/call-ins. Comfortable working in a high-voltage, hands-on environment, this is not a desk or technician helper role.
 
Required Education:
Associate degree in Electronics, Mechanical Technology, or related technical field.
 

About the Company

L

Lancesoft

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/

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