Job Description
Job Duties:
- Take phone calls and respond email to provide solutions
Visit customers to resolve issue with server, workstation, printer/scanner and router/firewall onsite Trouble shoot client email connectivity issues
Perform computer/network analysis onsite
Take ownership of in-depth issues and troubleshoot as needed
Repair Windows-based computers - under certain policy
- Effectively document all requests and resolutions
- Must have the basic knowledge of networking solutions for small/home offices.
- Site visits to client sites
Required Skills:
-Windows server
- Must have the basic knowledge of networking solutions for small/home offices.
- Customer service experience with excellent communication skill
* Firewall/VPN experience/ CCNA cert is a plus.
A+ certification equivalent experience
Technical aptitude and ability to quickly learn new technology
Ability to collaborate as a productive and active team member
- Ability to work independently with little direct supervision
- Must have proven ability to work within a fast-paced, high-change environment
- Must have the ability to express thoughts to others and exchange information.
Desired: Basic Knowledge about website such as html, php and asp
Location: Bellevue
Duration: 4 Months (Temp to Permanent) Client has Great Benefits!
Rate: $19 per hour
Numbers & Facts
| Location | Bellevue, Washington |
Skills
CCNA - Cisco Certified Network Associateunmatched
Communication Skillsunmatched
Computer Networksunmatched
Customer Support/Serviceunmatched
Document Scannersunmatched
Email Technologyunmatched
Firewallsunmatched
HTML (HyperText Markup Language)unmatched
Internet Protocolsunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows Serverunmatched
Network Performance/Analysisunmatched
Network Protocolsunmatched
Network Routersunmatched
Network Supportunmatched
PHP Scripting Language (PHP Hypertext Preprocessor)unmatched
Printersunmatched
Resolve Customer Issuesunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Technical Supportunmatched
Telephone Skillsunmatched
VPN (Virtual Private Network)unmatched
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