Technical Support (Electrical Systems)

CONTRACT TO HIRE. ONSITE.

Oxford Solutions has an opening with our manufacturing client for a Technical Support Specialist with a focus on providing support for electrical components including circuit breakers.

Essential Duties 

• Provide technical support for products via telephone to customers, contractors, and end-users 
• Troubleshoot issues and recommend possible courses for corrective action.
• Assist with procuring and shipping replacement parts 
• Perform quality assurance tests on completed units as well as incoming and outgoing parts.
• Perform onsite technical support of products when required

Qualifications 

• Associate Degree in technical field
• At least 1 year of technical customer support experience
• Electrical knowledge including circuits. 
• Excellent phone and clear and concise communication skills
• Must have good computer and typing skills.

Technical Support - Electrical Circuit Board Technology - 26-00551