Technical Support Engineer, Hardware

Technical Support Engineer, Hardware - BEUMER Group

• Jobs & Careers
• Press
• About Us

Close

About Us Go Back

• About Us
• Locations
• Events
• Startup Portfolio
• Sustainability
• Cyber Security
• QHSE
• FAM
• FC Schalke 04 x BEUMER Group

TRADITION MEETS MADE DIFFERENT

FC Schalke 04 x BEUMER Group

From the 2026/27 season, FC Schalke 04 will take to the pitch with us on the front of their shirts. BEUMER Group will become the Royal Blues' new main and shirt partner - until at least 2029, and valid for all professional leagues.

Learn more

• Contact
• EN

Close

Languages

• Search

Close

Search

Enter your search term

Search

• Industry Solutions

Close

Industry Solutions Go Back

• Industry Solutions

• Airport

• Airport

• Airport Industry

• Project Management

• Baggage Handling System Software and Controls

• Check-In

• Hold Baggage Screening

• Baggage Transport and Sortation Systems

• Baggage Storage and Batch Building Systems

• Make-Up and Unloading Systems

• Baggage Reclaim Systems

• Modernisation Airports

• Airport References

• Building Materials

• Cement / AFR

• Chemical Industry

• Chemical Industry

• Chemical Industry

• Conveying Solutions

• End-of-Line Logistics

• End-to-End Warehouse Management Systems

• Forming, Filling and Sealing

• Packaging Solutions

• Chemical Industry References

• Courier, Express & Parcel (CEP)

• Courier, Express & Parcel (CEP)

• Courier, Express & Parcel (CEP) Industry

• Inbound Parcel Stream

• Parcel Singulation

• Automated Sortation

• Outbound Logistics

• Courier, Express & Parcel References

• E-Commerce

• E-Commerce

• E-Commerce Industry

• Goods Receiving for e-commerce

• Handling of Returns for e-commerce

• Sorting for e-commerce

• Packing for e-commerce

• Shipping for e-commerce

• Material Flow Control System for e-commerce

• E-Commerce References

• Minerals & Mining

• Ports & Terminals

• Power Plants

• Fashion

• Fashion

• Fashion Industry

• Goods Receiving for Fashion

• Handling of Returns for Fashion

• Sorting for Fashion

• Packing for Fashion

• Shipping for Fashion

• Material Flow Control System for Fashion

• Packing for Fashion

• Fashion References

• Consumer Goods

• Retail

• Retail

• Retail Industry

• Goods Receiving for retail

• Sorting for retail

• Packaging for retail

• Shipping for retail

• Fertilizer Industry

• Metallurgy

YOUR PARTNER OF CHOICE

We are working 24/7 to be your Partner of Choice.

Our Customer Support services are designed with you in mind, offering more than just traditional support. Were committed to building a lifelong and sustainable partnership, staying by your side throughout the entire lifecycle of your systems and assets.

Learn more

• Products & Systems

Close

Products & Systems Go Back

• Products & Systems

• Baggage Handling System

• Baggage Handling System

• Airport Software Suite

• Airport Software Suite

• Business Intelligence - Learning and planning

• Flight Allocation - Being well prepared

• Handler Tools - Providing the right options

• Maintenance Tools - Providing the right means

• Routing & Sorting - Ensuring an efficient execution

• Supervision - Having the complete overview

• Software - The right partner

• Automated Container Unloader

• Baggage Loader

• Baggage Manipulator

• Baggage Unloader

• CrisBag Independent Carrier System

• CrisBag Self Bag Drop

• CrisBelt Conveyor System

• CrisCheck Check-In Conveyor

• CrisClaim Baggage Carousels

• CrisStore Dynamic Racking Solution

• Security Screening

• Tilt-Tray Loop Sortation System

• autover Independent Carrier System

• Logistics Systems Technology

• Logistics Systems Technology

• BEUMER Flow Parcel Software Suite

• BEUMER Flow Parcel Software Suite

• Business Intelligence - Learn and Plan Through Insights

• Item Identification - Ensure Precision and Boost Efficiency

• Material Flow Control - Enable End-to-End Efficiency

• Supervision - Have the Complete Overview

• Training - Create Skilled and Confident Personnel

• Warehouse Control System

• Warehouse Control System

• W&D - Business Intelligence - Learn and Plan Through Insights

• W&D - Maintenance and Service Tools - Have the Right Means

• W&D - Material Flow Control - Enable End-to-End Efficiency

• W&D - Order Fulfilment - Ensure Precision and Boost Efficiency

• W&D - Supervision - Have the Complete Overview

• W&D - Training - Create Skilled and Confident Personnel

• Automatic Parcel Singulator

• BEUMER Tipping Station

• BG Line Sorter

• BG Parcel Belt Conveyor

• BG Sorter CB Cross-Belt

• BG Pouch System

• BG Sorter ET Tilt-Tray

• Conveying Technology

• Conveying Technology

• Air-supported belt conveyor

• Apron Conveyors

• Apron Conveyors

• Belt Apron Conveyors

• Bucket Elevators

• Bucket Elevators

• Central Chain Bucket Elevators

• Belt Bucket Elevators

• Heavy Duty Belt Bucket Elevators

• Components

• Conveyor Systems for Alternative Fuels (AFR)

• Drive Stations

• Feeding Hoppers

• Hopper Cars

• Mobile Conveyors

• Overland Belt Conveyors

• Pipe Conveyors

• Screw conveyor

• Shifting Heads

• Tripper Cars

• Troughed Belt Conveyors

• U-Shape Conveyors

• Opencast Mining Systems

• Opencast Mining Systems

• Bucket Wheel Excavators

• Bucket Chain Excavators

• Belt Wagons

• Mass Distributors

• Crawler-Mounted Conveyor Bridges

• Crawler-Mounted Spreaders

• In-Pit Crushing Plants

• Cable Reel Cars

• Transport Crawlers

• Stockyard Systems

• Stockyard Systems

• Stackers

• Semi-portal Scrapers

• Portal Scrapers

• Side Scrapers

• Slewing Scrapers

• Bridge-type Reclaimers

• Bucket Wheel Reclaimers

• Stacker Reclaimers

• Circular Stacker-Reclaimers

• Mineral Processing

• Mineral Processing

• Crushers

• Mills

• Apron Feeders

• Roller Screens

• Port Technology

• Port Technology

• Ship Loading

• Ship Unloaders

• Ship Unloaders

• Continuous Ship Unloaders

• Loading & Unloading Systems

• Loading & Unloading Systems

• Truck Loading

• Bag Loader

• Automated Loading and Palletising

• Railway and Train Loading Systems

• Wagon Unloading

• Bulk Loading Heads

• Filling Technology

• Filling Technology

• BEUMER fillpac FFS

• Palletising Technology

• Palletising Technology

• BEUMER paletpac Palletiser

• BEUMER robotpac Robot Palletiser

• Packaging Technology

• Packaging Technology

• BEUMER stretch hood A

• Customer Support

• Knowledge Hub

Close

Knowledge Hub Go Back

• Knowledge Hub
• Airport
• Cement / AFR
• Courier, Express & Parcel
• Minerals & Mining
• Warehouse & Distribution

Featured Articles

Airport

How automation can overcome passenger screening difficulties

Read more

Airport

Download e-book: Baggage handling systems of today: the future is now

Read more

Contact

Close

• Call us!

• Your Contact Person

Technical Support Engineer, Hardware

• Somerset, United States
• Customer Support

Apply Now

Home > Jobs & Careers > Jobs > Technical Support Engineer, Hardware

Company Description

BEUMER Group is an international manufacturing leader in intralogistics in the fields of conveying, loading, palletising, packaging, sortation and distribution technology. BEUMER Group offers the right solution for almost every logistic challenge. We are a family owned, intralogistics leader, where tradition and innovation go hand in hand. We are proud of what our employees create each day. Integrity, Inspiration, Quality and Teamwork!

Job Description

The Hotline Engineer is a hands-on role that demands strong technical expertise, organizational abilities, and exceptional communication skills. This position leverages solid experience in electrical systems and controls to provide support to clients across North America, Mexico, and Central America.

The Engineer is also responsible for coordinating and delivering hotline support services for both new and legacy customers, working closely with our European hotline teams to ensure seamless global service.

This role offers significant opportunities for career growth and involves collaboration across various technical disciplines, including mechanical and electrical engineering, software development, project management, and customer support.

The position may require ongoing training and on-site visits, with frequent travel primarily within North America, and occasional extended international travel as needed.

Responsibilities

• Ability to learn and understand electrical and control aspects of installed systems
• Access and troubleshooting of electro-mechanical components and systems, including PLC and PC communications.
• Understanding system applications and how they translate into operational and functional requirements.
• Effective, courteous communication with customers and provide technical expertise to guide and aid in issue resolution.
• Investigate a root cause analysis or develop another corrective action in resolving issues.
• Communicate and coordinate problem resolution actions with engineering, customer support, and other personnel to resolve issues.
• Interpret maintenance manuals, schematics, wiring diagrams and other documentation.
• Instructs and directs workers in servicing and repairing equipment.
• Consults with engineering personnel to resolve unusual problems in system operation and maintenance.
• May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
• Understand electrical drawings and specifications as they relate to machine control programming.
• Strong Customer communication skills.
• Develop and implement strategies and standards for training, skills matrix, response and reporting.
• Utilize best practices with our European hotline and technical groups,
• Utilize stage gate process in regard to hotline and new systems.
• Utilize best practices of Service Now, as defined by Technical Team Leader
• May be assigned to special projects or required to perform other duties not listed above, which may vary from time to time as determined by management, to meet company needs.

Compensation Range: $38.00 - $45.00 hourly

The posted compensation range reflects the compensation the company reasonably expects to offer for this position. Actual compensation will not be less than the posted minimum and will be based on multiple factors.

Qualifications

Required Skills and Abilities

• Associates or bachelors degree in electrical or mechanical engineering, Engineering Technology, technical courses of study or other combinations of experience and training that meet the minimum requirements.
• Strong time management and attention to detail
• Strong communication skills: verbal, written and interpersonal.
• Ability to handle multiple tasks and work under pressure; sense of both urgency and thoroughness.
• Professional, positive, and energetic attitude.
• Self-motivated, trustworthy, respectful of others.

Knowledge of:

• Strong PC skills (Windows, Word, Excel, remote capabilities).
• Strong understanding of industrial power, electrical and control circuits and devices.
• Good understanding of networks and networking.
• Demonstrated capability in PLC programming, with specific focus on SCO Unix, Linux, Siemens, and Allen Bradley based systems.
• Ability to interpret schematics, diagrams and other documentation.
• Understanding of C++ and Siemens S7 preferred.

Ability to:

• Attention to detail and the ability to learn quickly
• Works as part of the team
• Use computer-based tools for communication, trouble shooting, and programming.
• To quickly acquire programming skills for machine control platforms.
• Works remotely, while working independently.

Desired Experience

Demonstrated expertise of:

• Sortation systems, i.e. Crisplant Legacy systems, etc.
• Electrical and control troubleshoot
• PLC and PC based Programming

#CareerMadeDifferent

Additional Information

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees:

• Medical & Dental Premiums: We cover 100% of the premiums for you and your eligible dependents.
• 401(k) with Generous Match: Secure your financial future with our competitive retirement plan.
• Life Insurance / Long Term Disability: Peace of mind for you and your loved ones. Yes, we cover that too!
• Ancillary Insurances: Including vision, accident, and critical illness insurance.
• Generous Paid Time Off: Achieve the optimal work-life balance.
• Company Holidays: Enjoy paid time off on designated company holidays including additional flex days for times that matter most!
• Performance-Based Bonus: Eligibility to participate in our Target Agreement Plan for bonus potential.

BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws. prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.

By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment, and acknowledges BEUMER'S commitment to diversity and inclusion. All your information will be kept confidential according to EEO guidelines.

Technical Support Engineer, Hardware

Somerset, NJ, United States

Apply Now Refer a friend

BENEFITS

Show all information

• Flex Abroad Program

We offer exciting opportunities in an internationally operating family-owned company with locations in more than 70 countries - including the opportunity to temporarily work from one of our international locations as part of our Flex Abroad Program.

• Extensive onboarding

During our immersive onboarding programs, you will receive an extensive overview of BEUMER Group, whilst also getting to know your new colleagues.

• Team-oriented work culture

Through a culture of open feedback, transparent corporate updates, and regular employee events, we actively cultivate a friendly, open, and collaborative working environment.

• Career and development

Your personal and professional growth is integral to our ethos. We champion your development through regular employee development meetings and a wide range of training courses and upskilling opportunities.

• Modern work culture

When people join BEUMER Group they tend to stick around. Our modern and inclusive work culture are key components of this, much like our bright, spacious offices and ergonomically optimized workstations.

• Health, fitness and wellbeing

Your health is important to us. That is why we provide several sports and wellness programs to help you balance work, life, and personal fitness.

Technical Support Engineer, Hardware

Apply Now Refer a friend

Privacy Policy

Share this job:

• email
• share
• share
• share
• share

By loading the video, you agree to Google's privacy policy.

Learn more

• Always unblock Vimeo

Load Video

Related positions

• Sr. Site Installation Supervisor, Customer Support (Airports)

Atlanta, United States

• Produktmanager (m/w/d) Digital Solutions

Beckum, Germany

• Service Manager

Somerset, United States

All jobs at BEUMER Group

Represented worldwide in 70 countries

Choose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Hong Kong Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village

Industry Solutions

• Airport
• Building Materials
• Cement / AFR
• Chemical Industry
• Courier, Express & Parcel (CEP)
• E-Commerce
• Fashion
• Consumer Goods
• Minerals & Mining
• Ports & Terminals
• Power Plants
• Retail

About BEUMER Group

• Jobs & Careers
• Press
• About Us
• Contact

BEUMER Group GmbH & Co. KG

Oelder Str. 40, 59269 Beckum

Deutschland

WE ARE LOOKING FOR THE LONG-TERM SUCCESS AND NOT FOR THE SHORT-TERM PROFIT.

2026, BEUMER Group

• Disclaimer
• Legal notice
• Privacy notice
• Sitemap

You are using an outdated browser, please switch to a newer version for the best experience.