Technical Support Engineer Intern July to December 2026

Cloudflare Inc

San Francisco, CA

JOB DETAILS
SKILLS
Apache, Artificial Intelligence (AI), BGP, Bash Scripting, Blog, Boring, Bridge Building, Command Line, Computer Science, Computer Security, Cross-Functional, Cryptography, Customer Support/Service, Customer/Client Research, DNS (Domain Name System), Entrepreneurship, Establish Priorities, Fortune 500 Customers, GRE (Generic Routing Encapsulation), HTTP (HyperText Transport Protocol), Hardware Installation, IP (Internet Protocol), Identify Issues, Intelligent Network, Internet Application, Internet Security, JavaScript, Journalism, Linux Operating System, Local Government, Mentoring, Network Administration/Management, Network Security, Open Systems Interconnection (OSI), OpenSSL, Performance Management, Problem Solving Skills, Product Development, Product Engineering, Product Management, Python Programming/Scripting Language, SSL-TLS (Secure Socket Layer - Transport Layer Security), Sales, Scripting (Scripting Languages), Software Installation, Startup, State Government, Systems Administration/Management, Technical Support, Use Cases, Web Server, Website Traffic, nginx Web Server
LOCATION
San Francisco, CA
POSTED
30+ days ago

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company. 

At Cloudflare, were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, youll fit right in.

Available location(s): Singapore

Why Cloudflare?

Cloudflare is the fabric of the modern internet, securing and accelerating approximately 20% of all HTTP traffic across 330 cities worldwide. Here, you arent just working on a siloed app; you are operating at the epicenter of the AI revolution, helping the worlds most innovative startups deploy LLMs and vector databases at the edge. From pioneering post-quantum cryptography to serving as the "Internets First Responder" during global BGP leaks and Zero-Day vulnerabilities, we provide a front-row seat to the future of compute. In our Singapore hub, youll join a culture of radical transparency and technical excellence where we prioritize a fast, private, and secure internet for everyone.

The Mission

As a Technical Support Engineer Intern, you are the bridge between global customers and our internal product engineers. You will act as a technical investigator, translating complex puzzles into actionable solutions for everyone from solo developers to Fortune 500 enterprises. Your goal is to ensure the "Edge" remains reliable by diagnosing real-world use cases and providing direct feedback to our product teams. This is a high-impact, cross-functional role where your insights dont just solve tickets; they actively shape the development of Cloudflares future product suite.

Why This Internship?

Forget the "intern" stereotypesthis is a 12-week intensive designed to turn students into world-class engineers. You will skip the coffee runs and dive straight into rigorous, hands-on training that bridges the gap between classroom theory and massive-scale infrastructure. Through close mentorship and job-shadowing, youll tackle the same complex troubleshooting as our full-time staff, gaining deep proficiency in networking, security, and serverless compute. You will leave Cloudflare not just with a line on your resume, but with a battle-tested portfolio of skills that will set you apart in the global tech talent pool.

What Youll Do: Technical Impact & Growth

  • Deep-Dive Investigations: Move beyond surface-level fixes. You will troubleshoot complex networking, security, and performance issues using the same tools our core engineers use.
  • The AI Frontier: Help customers operate and optimize Cloudflare Workers AI, exploring how LLMs and vector databases operate at the edge.
  • Master the Stack: Gain battle-tested experience with Layers 3, 4, and 7. Youll live in the command line using curl, dig, mtr, and openssl to diagnose global traffic patterns.
  • Cross-Functional Exposure: Beyond support, youll shadow senior engineers, contribute to product runbooks, and provide direct feedback to Product Management to shape the future of our features.
  • High-Velocity Learning: Experience the thrill of a high-growth environment where new features ship daily and the scale is measured in petabytes.
  • Available for a full-time minimum 12-week internship, working from our Singapore office 3-5 days a week between July - December.

What Were Looking For

  • The "Curiosity" Factor: Youre the person who doesnt just want to fix a bug. You want to know why it happened.
  • Internet Fundamentals: You understand the OSI model and have a healthy obsession with how packets move from Point A to Point B.
  • Scripting Mindset: Youre comfortable (or eager to become comfortable) in Python, JavaScript, or Bash to automate the boring stuff.
  • The Human Element: You can translate complex technical jargon into actionable solutions for our customers.
  • Academic Path: Currently pursuing a degree in Computer Science, Cybersecurity, or a related technical field.

Technical Toolkit (Preferred)

  • Familiarity with Linux environments and the CLI.
  • Foundational knowledge of DNS, SSL/TLS, and HTTP/3.
  • Experience configuring web servers (Nginx, Apache) or playing with serverless technologies.

Bonus Points (The "Stand Out" Section)

  • Cloudflare Power User: You have a personal site or project running on Cloudflare (Workers, Pages, or R2).
  • Network Junkie: Youve tinkered with BGP, GRE tunnels, or advanced routing.

What Makes Cloudflare Special?

Were not just a highly ambitious, large-scale technology company. Were a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something youd like to be a part of? Wed love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

About the Company

C

Cloudflare Inc