Technical Support Engineer - Photovoltaic Solutions Job ID 502298 Posted since 14-Apr-2026 Organization Smart Infrastructure Field of work Customer Services Company Siemens Industry Inc. Experience level Mid-level Professional Job type Full-time Work mode OfficeSite only Employment type Permanent Locations San Antonio - Texas - United States of America Technical Support - Inverter and Energy Storage Here at Siemens we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live work and move today and for the next generation Transform the everyday with us About Smart Infrastructure - Electrification and Automation The Electrification and Automation EA Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrows power grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrows power grid We are looking for a Technical Support Engineer. This position will be based out of San Antonio TX. Youll make an impact by This role will work within the Siemens SI EA business unit and will support Siemens Inverter and Energy Storage product portfolio and includes our Central Inverter and KACO 3-phase String inverter portfolio. This position will be based out of San Antonio TX. Provide technical support and troubleshooting assistance to customers after product sales via phone e-mail and web for our Central Inverter and KACO 3-phase string inverter portfolio Handle support cases to ensure issues are recorded tracked resolved and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Build a positive customer experience by working closely with Development Sales and Quality Assurance Respond promptly and professionally to customer inquiries and complaints Ability to lead high level customer resolution by orchestrating interactions between engineering research and development project management sales manufacturing and other departments Work with our factories and quality teams to develop and implement corrective and preventive actions Improve departmental processes by reviewing best practices and looking for ways to improve the overall structure through efficiency enhancements and other methods. Provide frequent updates to all stakeholders during the correction steps for the customer Work closely with field service teams and vendors to align on materials and methods of correction Not only provide ownership in driving resolution for our customers in a timely fashion but by also performing in the most cost-effective way to ensure visibility of after delivery cost reduction for Siemens Up to 40 travel to discuss high profile customer issues to ensure customer relations stay positive Youll win us over by having the following qualifications Basic Qualifications Bachelors degree 3 years experience working in energy storage solar utilities Project Management skills with excellent Business acumen High level computer skill SAP andor Salesforce experience a plus Preferred Qualifications Strong verbal skills to aid in customer communications Strong leadership skills to bring multiple teams together for resolution identification to complex customer issues About Siemens We are a global technology company focused on industry infrastructure transport and healthcare. From more resource-efficient factories resilient supply chains and smarter buildings and grids to sustainable transportation as well as advanced healthcare we create technology with purpose adding real value for customers. Learn more about Siemens here. Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society while ensuring that we attract the best talent based on qualifications skills and experiences. We welcome you to bring your authentic self and transform the everyday with us. Youll Benefit FromSiemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here httpswww.benefitsquickstart.comsiemensindex.htmlThe pay range for this position is 61547 - 105509 annually. The actual wage offered may be lower or higher depending on budget and candidate experience knowledge skills qualifications and premium geographic location. Equal Employment Opportunity StatementSiemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race color creed religion national origin citizenship status ancestry sex age physical or mental disability unrelated to ability marital status family responsibilities pregnancy genetic information sexual orientation gender expression gender identity transgender sex stereotyping order of protection status protected veteran or military status or an unfavorable discharge from military service and other categories protected by federal state or local law. EEO is the LawApplicants and employees are protected from discrimination on the basis of race color religion sex national origin or any characteristic protected by Federal or other applicable law. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please fill out the accommodations form by clicking on this link Accommodation for disability form. If youre unable to complete the form you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay TransparencySiemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more click here.Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.
Job ID 502298 Posted since 14-Apr-2026 Organization Smart Infrastructure Field of work Customer Services Company Siemens Industry Inc. Experience level Mid-level Professional Job type Full-time Work mode OfficeSite only Employment type Permanent Locations San Antonio - Texas - United States of America Technical Support - Inverter and Energy Storage Here at Siemens we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live work and move today and for the next generation Transform the everyday with us About Smart Infrastructure - Electrification and Automation The Electrification and Automation EA Business Unit offers the full range of energy distribution systems and solutions for all markets and through all sales channels. We provide reliable power distribution grids of today while investing into our Future Grids portfolio and applications to create the power distribution grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrows power grid of the future. Our comprehensive portfolio meets the growing technical requirements of todays and tomorrows power grid We are looking for a Technical Support Engineer. This position will be based out of San Antonio TX. Youll make an impact by This role will work within the Siemens SI EA business unit and will support Siemens Inverter and Energy Storage product portfolio and includes our Central Inverter and KACO 3-phase String inverter portfolio. This position will be based out of San Antonio TX. Provide technical support and troubleshooting assistance to customers after product sales via phone e-mail and web for our Central Inverter and KACO 3-phase string inverter portfolio Handle support cases to ensure issues are recorded tracked resolved and follow-ups finished in a timely manner Use fault isolation and root cause analysis skills to diagnose and tackle complicated technical issues Build a positive customer experience by working closely with Development Sales and Quality Assurance Respond promptly and professionally to customer inquiries and complaints Ability to lead high level customer resolution by orchestrating interactions between engineering research and development project management sales manufacturing and other departments Work with our factories and quality teams to develop and implement corrective and preventive actions Improve departmental processes by reviewing best practices and looking for ways to improve the overall structure through efficiency enhancements and other methods. Provide frequent updates to all stakeholders during the correction steps for the customer Work closely with field service teams and vendors to align on materials and methods of correction Not only provide ownership in driving resolution for our customers in a timely fashion but by also performing in the most cost-effective way to ensure visibility of after delivery cost reduction for Siemens Up to 40 travel to discuss high profile customer issues to ensure customer relations stay positive Youll win us over by having the following qualifications Basic Qualifications Bachelors degree 3 years experience working in energy storage solar utilities Project Management skills with excellent Business acumen High level computer skill SAP andor Salesforce experience a plus Preferred Qualifications Strong verbal skills to aid in customer communications Strong leadership skills to bring multiple teams together for resolution identification to complex customer issues About Siemens We are a global technology company focused on industry infrastructure transport and healthcare. From more resource-efficient factories resilient supply chains and smarter buildings and grids to sustainable transportation as well as advanced healthcare we create technology with purpose adding real value for customers. Learn more about Siemens here. Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society while ensuring that we attract the best talent based on qualifications skills and experiences. We welcome you to bring your authentic self and transform the everyday with us. Youll Benefit FromSiemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here httpswww.benefitsquickstart.comsiemensindex.htmlThe pay range for this position is 61547 - 105509 annually. The actual wage offered may be lower or higher depending on budget and candidate experience knowledge skills qualifications and premium geographic location. Equal Employment Opportunity StatementSiemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race color creed religion national origin citizenship status ancestry sex age physical or mental disability unrelated to ability marital status family responsibilities pregnancy genetic information sexual orientation gender expression gender identity transgender sex stereotyping order of protection status protected veteran or military status or an unfavorable discharge from military service and other categories protected by federal state or local law. EEO is the LawApplicants and employees are protected from discrimination on the basis of race color religion sex national origin or any characteristic protected by Federal or other applicable law. Reasonable AccommodationsIf you require a reasonable accommodation in completing a job application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please fill out the accommodations form by clicking on this link Accommodation for disability form. If youre unable to complete the form you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status. Pay TransparencySiemens follows Pay Transparency laws. California Privacy Notice California residents have the right to receive additional notices about their personal information. To learn more click here.Criminal History Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.