Seeking a Technical Support Representative in Tempe, AZ, with a salary range of $31.00 - $32.00 per hour. The role requires a Bachelor's degree in Information Technology or Computer Science and at least 3 years of experience as an IT or Desktop Support Technician. The ideal candidate should be familiar with networking systems and protocols, and knowledgeable in remote desktop support tools like TeamViewer.
Key responsibilities include providing exceptional customer service via in-person, phone, and email interactions, troubleshooting hardware and software issues, and performing user administration duties. The role focuses on resolving help desk issues efficiently and ensuring technical support for users.