Job Description
Technical Support Rep needs 3 years' work experience as an IT or Desktop Support Technician
Technical Support Rep requires:
- Bachelor's degree in Information Technology or Computer Science
- 3 years' work experience as an IT or Desktop Support Technician
- Familiarity with networking systems and protocols.
- Knowledge of remote desktop support systems including TeamViewer.
Technical Support Rep duties:
- Provide exceptional customer service in person, via phone and email as appropriate.
- Resolve help desk issues including troubleshooting hardware and software issues.
- Perform user administration duties.
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Numbers & Facts
| Location | Tempe, Arizona |
| Website | https://www.globalchannelmanagement.com/ |
Skills
Administrative Skillsunmatched
Computer Scienceunmatched
Customer Support/Serviceunmatched
Desktop Administrationunmatched
Help Deskunmatched
Information Technology & Information Systemsunmatched
Network Protocolsunmatched
Network Systemsunmatched
Problem Solving Skillsunmatched
Software Administrationunmatched
Technical Supportunmatched
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