Job Description
Job Description
This position is not eligible for visa sponsorship, now or in the future. Candidates must be a US Citizen or valid Green Card Holder.
This position is hybrid 3 days per week in the following office locations: Cincinnati, OH
Ready to take your career global?
Make your mark at one of the biggest names in payments. We're looking for a Technical Support Representative to join our ever-evolving Workstation Asset Management team and help shape the future of global commerce.
Schedule: Sunday-Tuesday and every other Wednesday 8am-8pm ET
What you'll own
- Providing technical support regarding network infrastructure, internal desktops and clients, servers, and software.
- Performing account management that includes adding and deleting users, creating new user accounts, and modifying accounts.
- Maintaining passwords, data integrity, and file system security.
- Communicating highly technical information in layman terms to non-technical users.
- Recommending hardware and software solutions.
What you'll bring
- Experience providing end-user LAN/WAN support for Windows XP/Vista/7, and MS Office 2003/2007/2010/2013.
- Expertise with anti-virus and backups.
- We prefer experience supporting Windows 2003/2008/2008R2 and a background troubleshooting MS Exchange and supporting Citrix.
- A bachelor's in CIS, Business, or related field, or three years of equivalent experience.
About the team
Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.
What makes a Globalpayer?
Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.
Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.
#LI-AD1
Technical Support Representative Senior
- Twitter / X
Apply now
Numbers & Facts
| Location | Cincinnati, OH |
| Industry | Financial Services |
| Company Size | 5,000 to 9,999 employees |
| Year Founded | 1967 |
| Website | https://www.globalpaymentsinc.com |
About Company
Global Payments has been a market leader in the U.S. since the 1960s when its former parent company, National Data Corporation, pioneered a specialized data processing system. For over 50 years, Global Payments has been delivering innovative payment solutions. Our software-driven, technology-enabled solutions are leading our customers into the future.
Headquartered in Atlanta, Georgia with more than 10,000 employees worldwide, Global Payments is a member of the S&P 500 with merchants and partners in 30 countries throughout North America, Europe, the Asia-Pacific region and Brazil.
Skills
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.
Free resume templatesFree resume builder
Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.
Free resume builder