Technical Support Specialist

Service

Technical Support Specialist

Columbus

Security 101 is now recruiting a commercial electronic security programmer with experience in configuring, testing, and commissioning enterprise access control and video management systems.

Salary:

This is a full-time position with an hourly range from $30.00 to $40.00, non-exempt, and commensurate with skills, product knowledge and experience.

Benefits:

Our benefits include medical, dental, vision, prescription coverage, life & disability, 401(k) match plan, paid holidays, PTO and more. We will provide a vehicle, laptop, and smart phone.

Why join Security 101?

Competitive compensation.

Industry-leading security solutions and support.

Growth opportunities in a dynamic, expanding company.

A team-oriented culture that values high performance.

Skills/Abilities:

Must have at least 4 years' career experience installing, servicing, and programming commercial access control, IP-based video systems and intrusion alarm systems.

Experience with access control panel programming.

• The ability to build a video or access control server from ground up.

• Familiarity/experience with alarm panel configuration and programing.

• Understanding of SQL and databases a plus.

Current certification in one or more of the following:

• Access Control: Genetec, Lenel, Software House, Prowatch.

• VMS: Genetec, Milestone, IPConfigure, , Bosch.

• Security 101 will invest in training for the right candidate.

Responsibilities:

• Troubleshoot wide area/segmented networks.
• Work directly with end users on how to operate systems.
• Work directly with IT departments to assist with the network topography needed for security equipment.
• Familiarity with SIP IP phone systems a bonus
• Managing quality control and providing fanatical customer service
• Taking responsibility for and tracking project progress.

Education:

High School (or GED) minimum requirement

Electronics training from a Technical School or Military training in electronics or communications (preferred)

Security 101 is a DFWP and EOE organization with a team-oriented work environment. #LI-DNI