Technical Support Specialist/Installation Engineer

Job description:

Technical Support Specialist / X-Ray Installation Engineer

Del Medical | Bloomingdale, IL | Full-Time

Launch Your Career in Medical Imaging Technology

Del Medical is a leading manufacturer of advanced medical imaging systems dedicated to improving patient care through innovative X-ray technology. We are seeking an ambitious Technical Support Specialist / X-Ray Installation Engineer to join our growing Technical Service team.

This role is designed as a career development opportunity for a technically driven individual who enjoys troubleshooting, working with technology, and building hands-on engineering skills. The successful candidate will begin by developing expertise in Del Medical's digital radiography and X-ray systems through technical support, training, and equipment preparation. As skills and knowledge grow, this individual will transition into installation, commissioning, and field service support of medical imaging equipment throughout North America.

This is an excellent opportunity for a recent graduate, early-career engineer, technician, or military-trained technical professional looking to build a rewarding career in medical technology.

What You'll Do

Technical Support & Training

• Learn and troubleshoot Del Medical X-ray and digital imaging systems.
• Provide technical support to customers, distributors, dealers, and Field Service Engineers.
• Diagnose electrical, mechanical, software, and system-related issues.
• Read and interpret electrical schematics, wiring diagrams, and technical documentation.
• Document troubleshooting activities and recommend corrective actions.
• Collaborate with Engineering and Manufacturing teams to improve products.

Installation & Field Service Development

• Progress into installing, configuring, and commissioning X-ray systems at healthcare facilities.
• Perform mechanical assembly, electrical connections, system testing, and calibration.
• Train customers on equipment operation and basic maintenance.
• Travel throughout North America alongside experienced engineers.

Qualifications

Preferred Education:

• Bachelor's degree in Electrical Engineering, Electronics Engineering Technology, Mechanical Engineering Technology, Mechatronics, Robotics, Physics, Biomechanical Engineering or related technical field.
• Associate degree candidates or individuals with relevant technical experience will also be considered.

Preferred Experience:

• Electronics troubleshooting
• Mechanical assembly
• Electrical systems
• Technical support
• Manufacturing equipment
• Field service
• Robotics or automation

Technical Skills:

• Ability to read electrical schematics and wiring diagrams.
• Familiarity with digital/analog electronics and electrical testing equipment.
• Basic computer and networking knowledge.
• Strong mechanical aptitude and problem-solving skills.

The Ideal Candidate

We are looking for someone who is:

• Curious and eager to learn.
• Hands-on and technically motivated.
• A strong problem solver.
• Customer-focused and professional.
• Comfortable working independently and as part of a team.
• Interested in building a long-term engineering career.

Career Growth Opportunities

This role provides a structured career path into:

• Technical Support Specialist II
• X-Ray Installation Engineer
• Field Service Engineer
• Senior Field Service Engineer
• Technical Trainer
• Technical Service Manager

Why Join Del Medical?

At Del Medical, you will not just support equipment - you will help deliver technology that impacts patient care around the world.

We offer:

• Competitive salary
• Medical, Dental, and Vision Insurance
• 401(k)
• LTD, STD, Life and AD&D Insurance
• Paid time off and holidays
• Hands-on technical training
• Mentorship from experienced engineers
• Career advancement opportunities
• Collaborative team environment

Start your career with Del Medical and grow into a highly skilled medical technology professional.

Benefits:

Work Location: Hybrid remote in Bloomingdale, IL 60108