Technical Support Specialist

OAKLAND SCHOOLS
  • Oakland, MI
    1 day ago

    Job Description

    September

    25,

    2026

    POSITION

    OPENING:

    Technical

    Support

    Specialist

    IN

    THIS

    ROLE:

    Kick-start

    your

    next

    career

    opportunity

    in

    a

    high-energy

    tech

    environment

    where

    you'll

    play

    a

    key

    role

    in

    powering

    seamless,

    reliable

    operations

    from

    the

    ground

    up.

    You'll

    be

    responsible

    for

    setting

    up

    and

    configuring

    personal

    workstations

    and

    network

    equipment,

    ensuring

    everything

    runs

    smoothly

    from

    day

    one.

    As

    the

    go-to

    expert

    for

    technical

    assistance,

    you'll

    provide

    hands-on

    support

    to

    end

    users,

    helping

    them

    navigate

    and

    make

    the

    most

    of

    their

    technology.

    From

    initial

    setup

    to

    resolving

    technical

    issues,

    you'll

    be

    essential

    in

    keeping

    systems

    operating

    flawlessly

    and

    users

    fully

    supported.

    WHAT

    WE

    NEED:

    Configures

    and

    installs

    workstations

    and

    network

    equipment.

    Installs

    required

    workstation

    software.

    Maintains

    the

    software

    and

    hardware

    of

    classroom

    technology.

    Provides

    technical

    assistance,

    training,

    and

    support

    to

    end

    users

    on

    the

    application

    of

    technologies

    and

    resolution

    of

    technical

    issues.

    Works

    with

    vendors

    to

    resolve

    technical

    problems

    as

    needed.

    Provides

    back-up

    support

    to

    the

    Service

    Desk

    function.

    Performs

    moves,

    additions,

    and

    changes

    to

    network

    user

    accounts.

    Researches

    and

    evaluates

    the

    usefulness

    of

    new

    hardware

    and

    software

    products.

    Performs

    inventory

    management.

    Maintains

    required

    documentation.

    Performs

    other

    duties

    as

    assigned.

    WHAT

    YOU

    NEED:

    High

    school

    diploma

    or

    GED

    Two

    to

    three

    years

    of

    related

    experience

    Comp

    TIA

    A+

    certification

    preferred

    Valid

    driver's

    license

    SALARY

    DETAILS:

    $25.30

    • $31.58

    hourly,

    based

    on

    relevant

    experience.

    Non-Exempt

    position

    /

    12-month

    work

    year.

    WHY

    WORK

    FOR

    OS?

    oakland.k12.mi.us

    |

    248.209.2000

    |

    2111

    Pontiac

    Lake

    Rd.,

    Waterford,

    MI

    48328

    Aside

    from

    working

    with

    talented

    experts

    on

    important

    initiatives,

    when

    you

    join

    Oakland

    Schools,

    you'll

    also

    get

    these

    great

    benefits:

    Pension

    Plan

    OS

    offers

    the

    opportunity

    to

    enroll

    in

    a

    pension

    plan

    to

    help

    support

    your

    financial

    stability.

    Full

    Health

    Coverage

    High

    quality,

    low-cost

    health

    insurance

    plans.

    Employer

    paid

    dental,

    vision,

    life

    insurance,

    short

    and

    long-term

    disability,

    and

    well-being

    benefits

    Wellbeing

    Program

    OS

    utilizes

    a

    holistic

    approach

    to

    provide

    resources

    that

    support

    the

    wellbeing

    of

    our

    employees.

    Professional

    Learning

    OS

    provides

    various

    professional

    learning

    opportunities

    to

    advance

    your

    skill

    sets

    with

    education

    development.

    Flexible

    Vacation

    Time

    Experience

    built-in

    vacation,

    including

    time

    off

    for

    winter

    and

    spring

    break

    and

    generous

    leave

    time,

    so

    you

    can

    have

    a

    healthy

    work-life

    balance.

    Other

    Perks

    You're

    eligible

    for

    preferred

    pricing

    on

    pet

    insurance,

    legal

    coverage

    for

    most

    of

    your

    legal

    needs,

    additional

    life

    insurance,

    and

    access

    to

    the

    Student

    Loan

    Repayment

    Program

    (PSLF)

    for

    loan

    forgiveness

    in

    public

    service.

    WHO

    WE

    ARE:

    Oakland

    Schools

    (OS)

    is

    an

    Intermediate

    School

    District

    (ISD)

    focused

    on

    providing

    educational

    and

    technology

    services

    to

    local

    school

    districts

    in

    a

    cost-effective

    manner

    to

    provide

    students

    with

    a

    superior

    education.

    We

    also

    operate

    our

    Oakland

    Schools

    Technical

    Campuses

    (OSTC)

    and

    Virtual

    Learning

    Academy

    Consortium

    (VLAC).

    You

    will

    help

    students

    have

    the

    best

    learning

    experience

    possible

    through

    your

    work

    at

    OS!

    To

    learn

    more

    about

    us,

    visit

    https://www.oakland.k12.mi.us/about .

    HOW

    TO

    APPLY:

    To

    apply,

    please

    use

    the

    Oakland

    Human

    Resource

    Consortium

    (OHRC)

    website .

    You

    will

    need

    to

    make

    an

    account

    on

    the

    OHRC

    website

    to

    apply.

    To

    access

    this

    application

    click

    the

    position

    title

    below:

    Technology

    Support

    Specialist

    Oakland

    Schools

    is

    a

    member

    of

    the

    OHRC.

    Once

    you

    create

    your

    account,

    you

    will

    be

    able

    to

    apply

    for

    positions

    within

    our

    district

    as

    well

    as

    positions

    available

    through

    other

    member

    districts.

    All

    applications

    must

    be

    completed

    on

    the

    OHRC

    website.

    Please

    do

    not

    email

    or

    fax

    application

    materials

    to

    Oakland

    Schools.

    oakland.k12.mi.us

    |

    248.209.2000

    |

    2111

    Pontiac

    Lake

    Rd.,

    Waterford,

    MI

    48328

    POSITION

    DEADLINE:

    Applications

    will

    be

    accepted

    until

    October

    9,

    2026,

    or

    until

    filled.

    NOTE:

    Interested

    candidates

    must

    be

    available

    to

    interview

    in

    mid-October,

    2026.

    For

    questions

    regarding

    this

    position,

    please

    contact

    HRRecruiting@oakland.k12.mi.us

    In

    accordance

    with

    state

    and

    federal

    law,

    Oakland

    Schools

    does

    not

    discriminate,

    nor

    permit

    discrimination,

    on

    the

    basis

    of

    race,

    color,

    national

    origin,

    ethnicity,

    religion,

    sex,

    pregnancy

    or

    parental

    status,

    gender

    identity,

    gender

    expression,

    sexual

    orientation,

    disability,

    age,

    height,

    weight,

    marital

    status,

    military

    service,

    veteran

    status,

    genetic

    information,

    or

    any

    other

    legally

    protected

    status,

    in

    its

    educational

    programs

    and

    activities,

    employment,

    or

    enrollment.

    The

    District

    also

    provides

    equal

    access

    to

    the

    Boy

    Scouts

    and

    other

    designated

    youth

    groups.

    For

    questions

    or

    complaints

    regarding

    unlawful

    discrimination

    or

    harassment,

    employees

    should

    contact

    the

    Assistant

    Superintendent

    of

    Human

    Resources,

    Personnel

    Management

    and

    Labor

    Relations

    at

    (248)

    209-2429

    or

    HR@oakland.k12.mi.us.

    Students

    and

    others

    should

    contact

    the

    Civil

    Rights/Title

    IX

    Coordinator

    at

    (248)

    209-2185.

    This

    job

    posting

    is

    intended

    to

    describe

    the

    general

    nature

    and

    level

    of

    work

    being

    performed

    by

    a

    person

    assigned

    to

    this

    job.

    It

    is

    not

    to

    be

    construed

    as

    an

    exhaustive

    list

    of

    all

    job

    duties

    that

    may

    be

    performed

    by

    a

    person

    so

    classified.

    Incumbents

    may

    be

    asked

    to

    perform

    additional

    duties

    as

    required

    by

    his/her

    supervisor.

    oakland.k12.mi.us

    |

    248.209.2000

    |

    2111

    Pontiac

    Lake

    Rd.,

    Waterford,

    MI

    48328

    Numbers & Facts

    LocationOakland, MI

    Skills

    • Computer Workstationsunmatched
    • Insuranceunmatched
    • Legalunmatched
    • Operating Systemsunmatched
    • Pricingunmatched
    • Technical Supportunmatched

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